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The Insurance Emporium: Pet Insurance reviews

4.84
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Just great

5
Great to know my pet is covered and claims dealt with quickly and effectively. Reviewed on: 3rd September 2023

Good communication, excellent cover and price

5
Good communication, excellent cover and price Reviewed on: 30th July 2024

Excellent customer service.

5
Excellent customer service. Easy to view policy online very helpful and professional call centre staff. Reviewed on: 30th July 2024

Very reasonable and dependable provision for my pet...

5
Very reasonable and dependable provision for my pet dog! Reviewed on: 30th July 2024

I have been insuring my horse for 2 years with the i...

4
I have been insuring my horse for 2 years with the insurance emporium as I was recommended by a friend who had been using them for a few years with good service. I unfortunately have had to make three claims which were dealt with quickly & efficiently, with very helpfull staff, so would not hesitate to recommend this company. Reviewed on: 30th July 2024

User-friendly setup and customisation to our specifi...

5
User-friendly setup and customisation to our specific requirements have resulted in a seamless experience thus far. Reviewed on: 30th July 2024

Helping make claiming as stress free as possible

5
It’s always a worrying time when one of your pets are unwell, the pet emporium took the stress out of claiming making it easy and quick meaning all I had to do was worry about getting my pet well again Reviewed on: 30th July 2024

Great payout speed

5
I've been with Insurance Emporium for more than one year since our cat as a kitten and it's an understatement that he didn't cost a fortune both financially and mentally. Throughout the tough time the insurer has always been paying out as soon as they can, even when there's messup by the vet admin. Highly recommended. Reviewed on: 30th July 2024

Great service.

5
Great service. Great price. Easy to apply for pet insurance. Followed a recommendation from another customer. Reviewed on: 30th July 2024

More approachable than many other faceless insurers

5
More approachable than many other faceless insurers Reviewed on: 30th July 2024

Friendly and helpful UK based staff.

5
Friendly and helpful UK based staff. Competitive premium for cover offered. Website easy to navigate and user friendly. Reviewed on: 30th July 2024

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