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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

User-friendly setup and customisation to our specifi...

5
User-friendly setup and customisation to our specific requirements have resulted in a seamless experience thus far. Reviewed on: 30th July 2024
Barry R's avatar
Barry R

Helping make claiming as stress free as possible

5
It’s always a worrying time when one of your pets are unwell, the pet emporium took the stress out of claiming making it easy and quick meaning all I had to do was worry about getting my pet well again Reviewed on: 30th July 2024
Karen P's avatar
Karen P

Great payout speed

5
I've been with Insurance Emporium for more than one year since our cat as a kitten and it's an understatement that he didn't cost a fortune both financially and mentally. Throughout the tough time the insurer has always been paying out as soon as they can, even when there's messup by the vet admin. Highly recommended. Reviewed on: 30th July 2024
ZQ Qiao's avatar
ZQ Qiao

Great service.

5
Great service. Great price. Easy to apply for pet insurance. Followed a recommendation from another customer. Reviewed on: 30th July 2024
Richard B's avatar
Richard B

More approachable than many other faceless insurers

5
More approachable than many other faceless insurers Reviewed on: 30th July 2024
Julian P's avatar
Julian P

Friendly and helpful UK based staff.

5
Friendly and helpful UK based staff. Competitive premium for cover offered. Website easy to navigate and user friendly. Reviewed on: 30th July 2024
Sean T's avatar
Sean T

Ive had several pets insured with Emporium and they...

5
Ive had several pets insured with Emporium and they have never failed me or my pets. Excellent service always Reviewed on: 30th July 2024
elle h's avatar
elle h

Great value for money and covers everything I need f...

5
Great value for money and covers everything I need for my pet cat. Reviewed on: 30th July 2024
Dinesh Khimji's avatar
Dinesh Khimji

Faultless from start to finish

5
Having used this company for a number of years I would not go anywhere else prompt processing of claims in an efficient and timely manner …. Customer service staff friendly and helpful faultless Reviewed on: 30th July 2024
Emma c's avatar
Emma c

I have been with The Insurance Emporium for a number...

5
I have been with The Insurance Emporium for a number of years and always found them to be excellent Reviewed on: 30th July 2024
Jo White's avatar
Jo White

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