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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
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Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Fantastic service never had an issue will be using t...

5
Fantastic service never had an issue will be using this company again for other insurances that are needed in the family Reviewed on: 30th July 2024
Helena M's avatar
Helena M

Already recommended Insurance Emporium to friends.

5
I have had nothing but help and good guidance from the excellent team at the Insurance Emporium with my three aging rescue dogs. When one had to have surgery for a ruptured cruciate ligament, there was not the automatic cancellation of insurance for his other leg. The premium didn't rocket. Great company. Reviewed on: 30th July 2024
Jane S's avatar
Jane S

Excellent and cost effective pet insurance.

5
I have insured several of our dogs with The Insurance Emporium, and they are by far the best when it come to cover to paying out than any other Pet Insurance Company I've used. They are professional, respectful, and understanding. I find them to be fast, courteous and helpful. I wouldn't use anyone else. Reviewed on: 30th July 2024
Julie Dingley's avatar
Julie Dingley

Great customer service and a very straightforward in...

5
Great customer service and a very straightforward insurer. Happy customer. Reviewed on: 30th July 2024
Ben R's avatar
Ben R

Amazing service, policy and company!!

5
I have bothy dogs with emporium and they have both had to claim recently they are amazing customer service department and always kept me informed. The policy I have is also one of the best around and I should know as I work in the vet industry. Reviewed on: 30th July 2024
Fran 's avatar
Fran

Very polite and easy to get hold of

5
Very polite and easy to get hold of Reviewed on: 30th July 2024
Sarah M's avatar
Sarah M

Good communication, excellent cover and price

5
Good communication, excellent cover and price Reviewed on: 30th July 2024
Tamara T's avatar
Tamara T

Excellent customer service.

5
Excellent customer service. Easy to view policy online very helpful and professional call centre staff. Reviewed on: 30th July 2024
Roslyn 's avatar
Roslyn

Very reasonable and dependable provision for my pet...

5
Very reasonable and dependable provision for my pet dog! Reviewed on: 30th July 2024
Heather S's avatar
Heather S

I have been insuring my horse for 2 years with the i...

4
I have been insuring my horse for 2 years with the insurance emporium as I was recommended by a friend who had been using them for a few years with good service. I unfortunately have had to make three claims which were dealt with quickly & efficiently, with very helpfull staff, so would not hesitate to recommend this company. Reviewed on: 30th July 2024
Tracy h's avatar
Tracy h

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