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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Always helpful & sympathetic.

Always helpful & sympathetic. Willing to negotiate. Reviewed on: 30th July 2024

A great company

I have insured with them for years now and it is a very helpful, fair & honest company. Renewal and claims are easy. Good advice always given. Reviewed on: 30th July 2024

I have all 3 of my cats insured with them.

I have all 3 of my cats insured with them. Good value. Reviewed on: 30th July 2024

Searched around for pet insurance for a new puppy we...

Searched around for pet insurance for a new puppy we had gotten and everyone coming in at crazy prices and these guys keep it real with their pricing! Reviewed on: 30th July 2024

Trusted & Reliable Insurance

Been with this company for pet insurance for my horses, 3rd horse now and still with them! Would definitely recommend! Reviewed on: 30th July 2024

Fantastic service never had an issue will be using t...

Fantastic service never had an issue will be using this company again for other insurances that are needed in the family Reviewed on: 30th July 2024

Already recommended Insurance Emporium to friends.

I have had nothing but help and good guidance from the excellent team at the Insurance Emporium with my three aging rescue dogs. When one had to have surgery for a ruptured cruciate ligament, there was not the automatic cancellation of insurance for his other leg. The premium didn't rocket. Great company. Reviewed on: 30th July 2024

Excellent and cost effective pet insurance.

I have insured several of our dogs with The Insurance Emporium, and they are by far the best when it come to cover to paying out than any other Pet Insurance Company I've used. They are professional, respectful, and understanding. I find them to be fast, courteous and helpful. I wouldn't use anyone else. Reviewed on: 30th July 2024

Great customer service and a very straightforward in...

Great customer service and a very straightforward insurer. Happy customer. Reviewed on: 30th July 2024

Amazing service, policy and company!!

I have bothy dogs with emporium and they have both had to claim recently they are amazing customer service department and always kept me informed. The policy I have is also one of the best around and I should know as I work in the vet industry. Reviewed on: 30th July 2024

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