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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

We have serveal policy’s with the emporium they have...

We have serveal policy’s with the emporium they have always been easy to contacted paid out on time and have been fantastic the 8 years I have used them for customer service very friendly Reviewed on: 30th July 2024

Nice comapny and people to deal with

Always renew as cant beat quote and they paid out without issues when we did have an medical emergency with our cat. Reviewed on: 30th July 2024

Excellent customer service prompt to deal with queri...

Excellent customer service prompt to deal with queries and value for money Reviewed on: 30th July 2024

The Best Insurance Company I've Been With

I've had three dogs insured with The Insurance Emporium and they have never failed to stand by their policy terms and have assessed and reimbursed me for Vet fees in a very timely manner. Never any stress and any queries that I have are addressed rapidly and with clarity. Reviewed on: 30th July 2024

excellent customer service

Very good customer service and excellent website. Handled my claim efficiently. Reviewed on: 30th July 2024

Always helpful & sympathetic.

Always helpful & sympathetic. Willing to negotiate. Reviewed on: 30th July 2024

A great company

I have insured with them for years now and it is a very helpful, fair & honest company. Renewal and claims are easy. Good advice always given. Reviewed on: 30th July 2024

I have all 3 of my cats insured with them.

I have all 3 of my cats insured with them. Good value. Reviewed on: 30th July 2024

Searched around for pet insurance for a new puppy we...

Searched around for pet insurance for a new puppy we had gotten and everyone coming in at crazy prices and these guys keep it real with their pricing! Reviewed on: 30th July 2024

Trusted & Reliable Insurance

Been with this company for pet insurance for my horses, 3rd horse now and still with them! Would definitely recommend! Reviewed on: 30th July 2024

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