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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

My first dog

5
I have been lucky enough not have to use the insurance but it’s nice to know it’s there if I need to Reviewed on: 30th July 2024

never any problems, great company to deal with.

5
never any problems, great company to deal with. Reviewed on: 30th July 2024

Quick response and dealt directly with vet

5
Quick response and dealt directly with vet Reviewed on: 30th July 2024

Two claims - no problems

5
I have unfortunately had to make two claims for my spaniel, Jack. Both went without a hitch and he is all good now. Reviewed on: 30th July 2024

Always helpful and compassionate.

5
Always helpful and compassionate. Claims have been dealt with in a reasonable time Reviewed on: 30th July 2024

Good customer service

5
Good customer service is key. So far no claims but a person picks up the phone. Reviewed on: 30th July 2024

Customer support is amazing

5
Customer support is amazing and never any issues with claims Reviewed on: 30th July 2024

Efficient, friendly service when I need to contact t...

5
Efficient, friendly service when I need to contact them regarding my dogs' health needs Reviewed on: 30th July 2024

Communication is minimum and excellent.

5
Communication is minimum and excellent. There is never a constant harassment of emails. Phone communication is polite and to the point. Great company to know that they are always there for me whenever I need them on hand. Reviewed on: 30th July 2024

Efficient and caring company

5
Excellent caring company to deal with Reviewed on: 30th July 2024

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