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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Efficient and caring company

Excellent caring company to deal with Reviewed on: 30th July 2024

I have 4 horses and 2 dogs for the last 5years and I...

I have 4 horses and 2 dogs for the last 5years and I am very happy with the service Reviewed on: 30th July 2024

Happy Customer

Insured my animals with them for around 15 years always professional and excellent customer service. Reviewed on: 30th July 2024

straight forward Inurance with The Insurance Emporium.

We have had insurance for our two cats with The Insurance Emporium for years now and they have been very supportive: I would say excellent value and always process the claims quickly with minimal fuss: Reviewed on: 30th July 2024

Any time I had a question the staff on the phone wer...

Any time I had a question the staff on the phone were quick to respond and very friendly Reviewed on: 30th July 2024

Highly recommended

Great customer service, prompt response and hassle free claims. Reviewed on: 30th July 2024

Excellent Customer Service

They are competitive on pricing and the customer service is excellent. Reviewed on: 30th July 2024

I have not yet made a claim

I have not yet had to make a claim so I cannot comment on their claim service Reviewed on: 30th July 2024

Great insurance beat any other provider I Recommend

Great insurance premium beat any others for same cover thankyou very much I have 7 policy with this company 5 cats & 2 horses I Recommend Reviewed on: 30th July 2024

Help when I needed it most

My labrador got sick with Aspergilliosis and because I had a lunar policy he went on to live a few years longer. Without them I would have lost my boy much earlier as his treatment was thousands of pounds. My renewal didn't go up by much either. I will be forever grateful to them for giving him the gift of a good quality of life. Reviewed on: 30th July 2024

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