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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

The best company

5
We insured our cat, very convenient service, great price. Reviewed on: 30th July 2024

Excellent customer service

5
On the few occasions I have had to call them the staff have always been friendly ams helpful. I haven't needed to make a claim as yet. But I know that their standard of service has been excellent so far. Reviewed on: 30th July 2024

My experience was really ease full.

5
My experience was really ease full. I felt the customer services were helpful and calm. Reviewed on: 30th July 2024

Competitive premium for optimum payout

5
Competitive premium for optimum payout Reviewed on: 30th July 2024

Great value for money

5
Switched from Petplan and couldnt be happier. The value for money is excellent in comparison and i still have the peace of mind that my cat is covered should the unthinkable happen. Reviewed on: 30th July 2024

Great for pet insurance

5
Found them in a search, good price and speedy set up. Reviewed on: 30th July 2024

Amazing pet insurance company, thank you

5
I was amazed at the cover our Milo recieved from you for such a great low price, I have already recommended work colleagues to The pet emporium as it covers all bases for our lovely Cat Reviewed on: 30th July 2024

Easy and no fuss

5
Very straightforward signup and great price. No spam emails or excessive communication Reviewed on: 30th July 2024

Cost effective, quick service, never any issues

5
Cost effective, quick service, never any issues Reviewed on: 30th July 2024

Top quality pet insurance

5
I have been an Emporium customer for the last 7 years and can not fault their communication ot service. Reviewed on: 30th July 2024

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