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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

All easy claims in the past unlike other insurance

All easy claims in the past unlike other insurance Reviewed on: 30th July 2024

They were easy to deal with and had reasonable prices

They were easy to deal with and had reasonable prices Reviewed on: 30th July 2024

Just simply brilliant !

They are superb - deal with claims quickly and so sensitive and thoughtful when our pet died Reviewed on: 30th July 2024

Excellent service

Always answer phone excellent customer service can answer all queries easily you can decide on the cover you require making it easy to insure Reviewed on: 30th July 2024

Friendly and reliable pet insurance company

I had to claim for a major operation for my dog, it was easy to claim and it was paid out quickly. whenever I have called up to speak with a member of the team they have always been exceptionally polite and helpful. Reviewed on: 30th July 2024

Quick & efficient to process our claim

We try not to claim on our insurance but in the rare instance that we have, The Insurance Emporium have been helpful, efficient and quick to process our claim. Reviewed on: 30th July 2024

Great Service- we have a senior cat who unfortunatel...

Great Service- we have a senior cat who unfortunately is now in need of treatment. THe Insurance Emporium have been so good with the claims. My only issue was that you have to split the conditions on each claim, they will not accept the one detailed invoice from our vets. Once sorted payments received with 10/14 days. Reviewed on: 30th July 2024

Always competitive in policy prices.

Always competitive in policy prices. Reviewed on: 30th July 2024

Very positive customer experience and reasonable pri...

Very positive customer experience and reasonable pricing Reviewed on: 30th July 2024

I was insured with this company years ago when they...

I was insured with this company years ago when they were called E&L. They were great then and I've found them very easy to deal with my new horse insurance. Reviewed on: 30th July 2024

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