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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Why would I leave?

I've been with Emporium for a few years now and have never experienced any difficulty making my claims. Reviewed on: 19th July 2024

Very helpful staff.

Very helpful staff. Dealt with my issues straight away. Reviewed on: 19th July 2024

Good insurance backed up with helpful customer service.

Straightforward claims are easy to submit, print out the form, fill it in, take it to your vet and they do the rest. Using the helpline is a blessing, if you have a problem or query, I have always received friendly and helpful advice. Reviewed on: 19th July 2024

Pet Insurance

We have Pet Insurance for our dog. The policy covered emergency surgery and covers his ongoing rehabilitation, acupuncture and laser therapy. Customer service is always helpful and efficient whenever I have to call them. The policy is not cheap but it's still competitive and it gives us peace of mind insuring with a reputable insurance company. Reviewed on: 19th July 2024

Great pet insurance

I have had 4 dogs insured with them and the claims have all been settled quickly. The cover they offer is greater than others I have looked at. Reviewed on: 18th July 2024

Super insurance providers

Whenever I've phoned and had a question about something the person on the other side is always very polite and helpful. Also very knowledgeable which helps. Reviewed on: 17th July 2024

Just claims so easy.

Just claims so easy. Which is what we have insurance for. We don't need hassle when our pet friends are sick. Reviewed on: 17th July 2024

Great insurance for my dogs

Have been with this company for over 8 years and have had 4+ policies for my dogs. Amazing company, claim process is super easy. Customer service is fab! Cannot fault them Reviewed on: 17th July 2024

Their fees are exceptionally reasonably

Their fees are exceptionally reasonably and their staff are very helpful and easy to get hold of. Reviewed on: 16th July 2024

No quibble and speedy claim

Had to make a claim this year and it was all paid and handled via the insurance and the vets. Very efficient and no quibble payout. staff always friendly and helpful on the phone and easy to get through and speak to real people. Reviewed on: 16th July 2024

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