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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

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The Insurance Emporium Pet Insurance reviews (5994)

Easy claiming for the vet just not so sure about cla...

5
Easy claiming for the vet just not so sure about claiming myself Reviewed on: 30th July 2024

Always helpful, on hand and quick to solve any issue.

5
Always helpful, on hand and quick to solve any issue. Reviewed on: 30th July 2024

Easy to deal with.

5
Easy to deal with. Great product at an excellent price Reviewed on: 30th July 2024

A star !

5
Never had any problems , always been great help and great value for money Reviewed on: 30th July 2024

An honest pre claim review

4
The Customer Service is very helpful in explaining the various policies, and the forms are very easy to deal with, so signing up to a policy is super easy. However, preclaim review the proof of how good an insurance company is how they deal with claims. Fortunately I have not had to make a claim so I feel that any review I make is incomplete and there not really valid. Reviewed on: 25th July 2024

Easy to use website & competitive pricing.

5
Easy to use website & competitive pricing. Reviewed on: 24th July 2024

Decent cover for reasonable price

5
Easy online setup. Thought decent insurance, offering quite good benefits for a reasonable price. Reviewed on: 24th July 2024

Claim paid directly to the vet with no fuss

5
Claim paid directly to the vet with no fuss Reviewed on: 23rd July 2024

Best low budget insurer

4
I found them through a comparison site and they had the lowest premiums by a long way. While there is less offered I still this was the best value when considering my budget. It was easy to purchase and set up. Reviewed on: 22nd July 2024

Very helpful customer service.

5
Very helpful customer service. Excellent price. Reviewed on: 21st July 2024

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