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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Easy claiming for the vet just not so sure about cla...

5
Easy claiming for the vet just not so sure about claiming myself Reviewed on: 30th July 2024

Always helpful, on hand and quick to solve any issue.

5
Always helpful, on hand and quick to solve any issue. Reviewed on: 30th July 2024

Easy to deal with.

5
Easy to deal with. Great product at an excellent price Reviewed on: 30th July 2024

A star !

5
Never had any problems , always been great help and great value for money Reviewed on: 30th July 2024

An honest pre claim review

4
The Customer Service is very helpful in explaining the various policies, and the forms are very easy to deal with, so signing up to a policy is super easy. However, preclaim review the proof of how good an insurance company is how they deal with claims. Fortunately I have not had to make a claim so I feel that any review I make is incomplete and there not really valid. Reviewed on: 25th July 2024

Easy to use website & competitive pricing.

5
Easy to use website & competitive pricing. Reviewed on: 24th July 2024

Decent cover for reasonable price

5
Easy online setup. Thought decent insurance, offering quite good benefits for a reasonable price. Reviewed on: 24th July 2024

Claim paid directly to the vet with no fuss

5
Claim paid directly to the vet with no fuss Reviewed on: 23rd July 2024

Best low budget insurer

4
I found them through a comparison site and they had the lowest premiums by a long way. While there is less offered I still this was the best value when considering my budget. It was easy to purchase and set up. Reviewed on: 22nd July 2024

Very helpful customer service.

5
Very helpful customer service. Excellent price. Reviewed on: 21st July 2024

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