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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

1
Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Lovely people to deal with.

5
They are lovely people to talk to and listen to you. I have never found them to be anything but courteous and professional whilst remaining “human” Reviewed on: 13th July 2024

Easy to deal with

5
Easy to deal with. Good price. Very efficient. Set up super quick Reviewed on: 12th July 2024

This is our first insurance for our dog in uk and th...

5
This is our first insurance for our dog in uk and there are many options available for the annual cover. We chose it for its the best price. Reviewed on: 12th July 2024

Have found them helpful, professional and prompt

5
I have two dogs. Have had one claim which was settled promptly and professionally. One insurance has been renewed this year and only increased by £6.00 - which is excellent. The other not due yet and that is the one I had the claim on - so I am waiting to see. The always send full information, are easy to contact and I have recommended to many other dog owners. Reviewed on: 12th July 2024

We’re very understanding when we didn’t realise our...

5
We’re very understanding when we didn’t realise our pet insurance hadn’t renewed due to a new card being issued by our bank, continued our cover with no break. Reviewed on: 12th July 2024

Emporium is the best value for money for pet insurance!

5
Emporium is the best value for money for pet insurance! I’ve never experienced any issues or high annual rises. Reviewed on: 12th July 2024

Good price, very quick to sign up.

5
Good price, very quick to sign up. Had no claim yet. Reviewed on: 12th July 2024

Prompt and no quibbles

5
So far I had no quibbles with my claims for pet insurance (horse) and the handling of claims has been prompt and professional. Reviewed on: 12th July 2024

Great All Round Service.

5
Been insured with them for a few years and never had any issue with them. Always been very helpful Reviewed on: 12th July 2024

Good Quality

5
I got my pet insurance since few years never have any problem and customer service is very kind! Reviewed on: 12th July 2024