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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Great All Round Service.

Been insured with them for a few years and never had any issue with them. Always been very helpful Reviewed on: 12th July 2024

Good Quality

I got my pet insurance since few years never have any problem and customer service is very kind! Reviewed on: 12th July 2024

Quick claim management.

All claims have been dealt with quickly. Any questions are answered promptly and the service is top notch. My premiums have hardly changed, even though my dog has been insured for a few years and claims have been made. This means I can stay with a company I know and trust as it is still affordable. Reviewed on: 12th July 2024

Always polite & knowledgeable.

Always polite & knowledgeable. Any issues or claims resolved quickly. Reviewed on: 12th July 2024

Great to talk to.Great company

Great to talk to. Good product and quick and easy to make a claim Reviewed on: 11th July 2024

Great service, value for moey

My Staffie, Charlie, has issued with arthritis, his liver,among other things. His claims are always handled by my vets, and are always paid promptly. I need to pay an excess, but the policy is still good value for money. Reviewed on: 11th July 2024

Competitive price for very satisfactory insurance co...

Competitive price for very satisfactory insurance cover and a straightforward claims process. Reviewed on: 11th July 2024

Friendly, easy to deal with and not a high renewal

I have been with my previous insurance for years then it was renewal time and was hiked up, then changes to these guys and had to claim for first time ever, they were really easy to deal with then renewal came and wasn’t much higher and I called to change details and i was given another discount so fantastic now have 3 policy’s with them Reviewed on: 11th July 2024

I've only had to use them once for my dog thankfully...

I've only had to use them once for my dog thankfully but there was no fuss and everything as covered. Reviewed on: 11th July 2024

Friendly staff and helpful!

Whenever I have contacted the insurance emporium at the renewal period, they are super friendly and helpful. They understand you want the best for your pets. Reviewed on: 11th July 2024

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