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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Good Quality

5
I got my pet insurance since few years never have any problem and customer service is very kind! Reviewed on: 12th July 2024

Quick claim management.

5
All claims have been dealt with quickly. Any questions are answered promptly and the service is top notch. My premiums have hardly changed, even though my dog has been insured for a few years and claims have been made. This means I can stay with a company I know and trust as it is still affordable. Reviewed on: 12th July 2024

Always polite & knowledgeable.

5
Always polite & knowledgeable. Any issues or claims resolved quickly. Reviewed on: 12th July 2024

Great to talk to.Great company

5
Great to talk to. Good product and quick and easy to make a claim Reviewed on: 11th July 2024

Great service, value for moey

5
My Staffie, Charlie, has issued with arthritis, his liver,among other things. His claims are always handled by my vets, and are always paid promptly. I need to pay an excess, but the policy is still good value for money. Reviewed on: 11th July 2024

Competitive price for very satisfactory insurance co...

5
Competitive price for very satisfactory insurance cover and a straightforward claims process. Reviewed on: 11th July 2024

Friendly, easy to deal with and not a high renewal

5
I have been with my previous insurance for years then it was renewal time and was hiked up, then changes to these guys and had to claim for first time ever, they were really easy to deal with then renewal came and wasn’t much higher and I called to change details and i was given another discount so fantastic now have 3 policy’s with them Reviewed on: 11th July 2024

I've only had to use them once for my dog thankfully...

5
I've only had to use them once for my dog thankfully but there was no fuss and everything as covered. Reviewed on: 11th July 2024

Friendly staff and helpful!

5
Whenever I have contacted the insurance emporium at the renewal period, they are super friendly and helpful. They understand you want the best for your pets. Reviewed on: 11th July 2024

Very helpful through a claim and efficient

5
Very helpful through a claim and efficient Reviewed on: 11th July 2024

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