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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
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Joanne R

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The Insurance Emporium Pet Insurance reviews (5994)

We recently updated our 4 pets insurance policy and...

5
We recently updated our 4 pets insurance policy and The Insurance Emporium definitely proved to be the best for one dog! Reviewed on: 13th July 2024

Well worth using

5
Easy to deal with. No issues in getting money paid to vets or to us. Easy to see what is included and excluded. Decent price. Reviewed on: 13th July 2024

Lovely people to deal with.

5
They are lovely people to talk to and listen to you. I have never found them to be anything but courteous and professional whilst remaining “human” Reviewed on: 13th July 2024

Easy to deal with

5
Easy to deal with. Good price. Very efficient. Set up super quick Reviewed on: 12th July 2024

This is our first insurance for our dog in uk and th...

5
This is our first insurance for our dog in uk and there are many options available for the annual cover. We chose it for its the best price. Reviewed on: 12th July 2024

Have found them helpful, professional and prompt

5
I have two dogs. Have had one claim which was settled promptly and professionally. One insurance has been renewed this year and only increased by £6.00 - which is excellent. The other not due yet and that is the one I had the claim on - so I am waiting to see. The always send full information, are easy to contact and I have recommended to many other dog owners. Reviewed on: 12th July 2024

We’re very understanding when we didn’t realise our...

5
We’re very understanding when we didn’t realise our pet insurance hadn’t renewed due to a new card being issued by our bank, continued our cover with no break. Reviewed on: 12th July 2024

Emporium is the best value for money for pet insurance!

5
Emporium is the best value for money for pet insurance! I’ve never experienced any issues or high annual rises. Reviewed on: 12th July 2024

Good price, very quick to sign up.

5
Good price, very quick to sign up. Had no claim yet. Reviewed on: 12th July 2024

Prompt and no quibbles

5
So far I had no quibbles with my claims for pet insurance (horse) and the handling of claims has been prompt and professional. Reviewed on: 12th July 2024

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