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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

We recently updated our 4 pets insurance policy and...

We recently updated our 4 pets insurance policy and The Insurance Emporium definitely proved to be the best for one dog! Reviewed on: 13th July 2024

Well worth using

Easy to deal with. No issues in getting money paid to vets or to us. Easy to see what is included and excluded. Decent price. Reviewed on: 13th July 2024

Lovely people to deal with.

They are lovely people to talk to and listen to you. I have never found them to be anything but courteous and professional whilst remaining “human” Reviewed on: 13th July 2024

Easy to deal with

Easy to deal with. Good price. Very efficient. Set up super quick Reviewed on: 12th July 2024

This is our first insurance for our dog in uk and th...

This is our first insurance for our dog in uk and there are many options available for the annual cover. We chose it for its the best price. Reviewed on: 12th July 2024

Have found them helpful, professional and prompt

I have two dogs. Have had one claim which was settled promptly and professionally. One insurance has been renewed this year and only increased by £6.00 - which is excellent. The other not due yet and that is the one I had the claim on - so I am waiting to see. The always send full information, are easy to contact and I have recommended to many other dog owners. Reviewed on: 12th July 2024

We’re very understanding when we didn’t realise our...

We’re very understanding when we didn’t realise our pet insurance hadn’t renewed due to a new card being issued by our bank, continued our cover with no break. Reviewed on: 12th July 2024

Emporium is the best value for money for pet insurance!

Emporium is the best value for money for pet insurance! I’ve never experienced any issues or high annual rises. Reviewed on: 12th July 2024

Good price, very quick to sign up.

Good price, very quick to sign up. Had no claim yet. Reviewed on: 12th July 2024

Prompt and no quibbles

So far I had no quibbles with my claims for pet insurance (horse) and the handling of claims has been prompt and professional. Reviewed on: 12th July 2024

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