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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

1
Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Acted incredibly well and I was very impressed with...

5
Acted incredibly well and I was very impressed with the way things were handled. Reviewed on: 10th July 2024

The best!

5
Always very helpful, they reply immediately and their prices are definitely the best. Reviewed on: 10th July 2024

Best value money wise and cover for my cat

5
Best value money wise and cover for my cat Reviewed on: 10th July 2024

Worry free without question

5
Clyde my 6yr old cat had to go for investigations and surgery this year and the process of claiming on insurance was straight forward and was sorted so quickly. During a time of worry and stress was a huge weight off. Reviewed on: 10th July 2024

Had exactly the cover I was looking for, CS team ans...

5
Had exactly the cover I was looking for, CS team answered the queries I had with a friendly and approachable manner Reviewed on: 10th July 2024

Great value

5
They provided a very good quote and the cover was good too. Haven't put them to the test though - no claims so far. Reviewed on: 10th July 2024

My experience

5
Cannot fault them reasonable premiums and quick paying claims Reviewed on: 10th July 2024

Very reasonable quote

5
Very reasonable quote compared with the company I was with previously for 8 years Reviewed on: 10th July 2024

They do horse veterans insurance

5
They do horse veterans insurance Reviewed on: 10th July 2024

Friendly & Professional

5
I've never made a claim with either of my dogs but I have found them to be professional and friendly when I've had a question Reviewed on: 10th July 2024

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