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The Insurance Emporium: Pet insurance reviews

4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

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The Insurance Emporium Pet insurance reviews (5995)

Worry free without question

5
Clyde my 6yr old cat had to go for investigations and surgery this year and the process of claiming on insurance was straight forward and was sorted so quickly. During a time of worry and stress was a huge weight off. Reviewed on: 10th July 2024

Had exactly the cover I was looking for, CS team ans...

5
Had exactly the cover I was looking for, CS team answered the queries I had with a friendly and approachable manner Reviewed on: 10th July 2024

Great value

5
They provided a very good quote and the cover was good too. Haven't put them to the test though - no claims so far. Reviewed on: 10th July 2024

My experience

5
Cannot fault them reasonable premiums and quick paying claims Reviewed on: 10th July 2024

Very reasonable quote

5
Very reasonable quote compared with the company I was with previously for 8 years Reviewed on: 10th July 2024

They do horse veterans insurance

5
They do horse veterans insurance Reviewed on: 10th July 2024

Friendly & Professional

5
I've never made a claim with either of my dogs but I have found them to be professional and friendly when I've had a question Reviewed on: 10th July 2024

Easy to setup and reasonable pricing

5
Easy to setup and reasonable pricing Reviewed on: 10th July 2024

Always very helpful.

5
Always very helpful. When I’ve made a claim the money is usually in my bank account within the stated time. When I’ve asked for advice it’s always given precisely. The monthly premium hasn’t increased a great deal even though I’ve claimed several times owing to our dog having Diabetes. Reviewed on: 10th July 2024

Fair pricing and quick claims payouts

5
Fair pricing and quick claims payouts Reviewed on: 10th July 2024

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