Write a review

Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5678 reviews)

View other Tide products | Find out more about this product

4.75

Based on 5,678 reviews, last reviewed 3rd Feb 2025

No new 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

By far, this is one of the worst banking services I... By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming... Read more Reviewed on: 3rd February 2025

Read all reviews See your review

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5678)

Review of the Tide, Business Banking:

Ridiculously slow and bad service.

Ridiculously slow and bad service. Holds the money for no reason and do not allow them to be transferred. Even with a pro-plan, the customer rep (Rimas Ayddim) is EXTREMELY slow to respond and offers no help. In the time taken to get a response from them, I have been able to write a 1-star review across all platforms and still doest not hear from them. Reviewed on: 10th September 2024

Excellent convenient business banking

I was a new starter business and I was nervous at first not using a well known bank, but I have been pleasantly surprised, Bank was opened very fast and never had any issues receiving money or paying money out. Reviewed on: 10th April 2023

Simple, easy to use and free!

I’ve been using tide for a little over a year and find it easy to use and manage. Free business banking that is easy to access? Tide has it covered Reviewed on: 10th April 2023

Customer service

Took me more than a month to get an additional card. Id question asked very very demeaning. Reviewed on: 10th April 2023

Straight forward banking!

After trying multiple times to set up a starling account and failing after not meeting the impossible criteria I was told to come to tide. The application couldn’t have been easier or more straight forward with help when I needed. The app is excellent too and the spending notifications are so much faster than any of my other high street banking apps Reviewed on: 10th April 2023

Great bank... Easy to use

There are a couple of tweaks in the invoicing section but apart from that all is good Reviewed on: 10th April 2023

The app is great

Iv not yet had a bad experience. I had a problem upgrading and customer service sorted it via web chat Reviewed on: 10th April 2023

Simple Business Banking

As a small business and not very good with IT & Apps in general, I don't need things to be too complicated. I was with Santander beforehand and found myself constantly on the phone for ages to get them to sort out logging in problems. When I first heard of TIDE, they were in their infancy and despite my reservations about banking apps, I decided to give them a shot. The business rates were lower compared to high street banks and customer service was quick via the app rather than holding in telephone queues. They have since brought out more services including IBAN services and I am very happy at the fit between TIDE, my business and ultimately, ME! Reviewed on: 10th April 2023

Very easy and straight forward bank

Much better to work with rather than high street banks. More personalised and prompt service Reviewed on: 10th April 2023

Easy to use.

Great customer service. App a cinch to use. Reviewed on: 10th April 2023

Simplicity

Tide small business account has made keeping my business expenditure and income very clear and simple at a very reasonable cost. I would recommend without reservation Reviewed on: 10th April 2023

Do you have a different Tide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Banking
from Lloyds Bank 2.47 from 141 reviews
Business Banking
from Ulster Bank 3.92 from 4 reviews
Business Banking
from NatWest 2.73 from 186 reviews

There's still more to see!

Tide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub