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Triodos Bank: Current Account reviews

4.95
Based on 7,506 reviews, last reviewed 16th Apr 2025
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Latest highest rating:

5

sustainable banking I have not had any major issues. Only had to call them a couple times for admin tasks and they were very helpful. They email any updates in plain lang... Read more Reviewed on: 16th April 2025
Ruth W's avatar
Ruth W

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7506)

Review of the Triodos Bank, Current Account:

I’m very happy

4
I’m very happy with the current account Triodos provide especially now it will link to Apple Pay. I don’t often have to use their customer services but when I have I have been very satisfied with the professional and friendly staff. I wish they would have a current account where the cost of each purchase on my Triodos card is rounded up and the rounded up monies put into a savings account or given to a reputable environmental charity. Thanks Reviewed on: 4th March 2025

sustainable banking

5
I have not had any major issues. Only had to call them a couple times for admin tasks and they were very helpful. They email any updates in plain language ahead of time. I like knowing that my banking contributes to sustainability Reviewed on: 16th April 2025

A human being answered the phone

5
When I bought a car last year, Triodos stalled the payment because it was out of character for me. I called the bank and spoke to an actual human being who sorted it for me and got the payment through within a few minutes. I can't remember the last time I had spoken to a human being with my previous bank. Absolutely brilliant service! Reviewed on: 16th April 2025

Great ethical banking, the only down side is that it...

4
Great ethical banking, the only down side is that it is insanely difficult to receive payments from outside the UK (at least that was the case the last time I tried). Reviewed on: 16th April 2025

A no nonsense bank with great ethics.

5
A no nonsense bank with great ethics. Reviewed on: 16th April 2025

The standout for me is low wait times and people who...

5
The standout for me is low wait times and people who answer the phone know what they are talking about. Also as I am often in different time zones I like the messaging system Reviewed on: 15th April 2025

I'm much happier now I'm banking with Triodos Bank.

5
I'm much happier now I'm banking with Triodos Bank. I feel, as certain as I can be, that my money is being used for sustainable projects and businesses. The online account is easy to self-administer and the telephone helpline, should you need it, is helpful and courteous. Reviewed on: 15th April 2025

Triodos provides a quality service with the certaint...

5
Triodos provides a quality service with the certainty that they are also helping to build a better world. Reviewed on: 15th April 2025

Great Ethical Bank

5
Their values align with mine, I was looking for an ethical bank, and Triodos are great. When I forgot my pin & got locked out, they were extremely helpful, and soon restored my access Reviewed on: 15th April 2025

Ethical, impactful and friendly

5
Extremely friendly customer service and amazing to know how impactful their products and services are for a more ethical outcome. Reviewed on: 15th April 2025

Easy to talk to a real person.

5
Easy to talk to a real person. Glad to be with an ethical bank Reviewed on: 15th April 2025

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