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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5539 reviews)

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4.93

Based on 5,539 reviews, last reviewed 12th Feb 2025

12900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Easy to speak to an advisor, excellent online facility. Easy to speak to an advisor, excellent online facility. Lower than average account fee, easy to use app. Very good on security Reviewed on: 12th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5539)

Review of the Triodos Bank, Current Account:

Triodos supports my beliefs

Triodos Bank enables me to do good with my money by supporting my beliefs in a fair society and one that progresses sustainability. Reviewed on: 14th February 2021

It is really wonderful to know that my money is actu...

It is really wonderful to know that my money is actually doing good whilst sitting in Triodos. A smaller bank also feels like it can provide a more personal service and, as a customer, I feel more valued. Reviewed on: 4th April 2024

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 25th April 2024

Always great service, friendly staff

Always great service, friendly staff Reviewed on: 3rd April 2024

Reply from Triodos Bank Hi Phil, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 4th April 2024

More than a bank

I switched to Triodos for ethical reasons and love being part of something that is a positive force for change. I have lost nothing in making the switch. The online app is great and customer service excellent. Reviewed on: 3rd April 2024

Reply from Triodos Bank Hi Alison, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 4th April 2024

Fantastic, can’t fault .

Fantastic, can’t fault . They do good things Reviewed on: 3rd April 2024

Reply from Triodos Bank Hi Iqbal, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 4th April 2024

Great bank.

Great bank. Puts customers first. Reviewed on: 2nd April 2024

Reply from Triodos Bank Hi Malcolm, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 4th April 2024

I LOVE dealing with Triodos.

I LOVE dealing with Triodos. I know their heart is where mine is - in the healthy wholeness of humanity and not buried in the lust for profit. I'm happy to pay for that. They're very helpful online or on the phone. I find their app exceptionally good too, and I deal with quite a few banks in my work. Reviewed on: 2nd April 2024

Reply from Triodos Bank Hi Magdalena, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 25th April 2024

Strong ethics and great customer service

Triodos are both an ethical bank (making a positive difference in the world) and have excellent customer service Reviewed on: 30th March 2024

Triodos - A bank for our times

Triodos is a bank for our times. With financial institutions concentrating on profits and shareholder dividends, I choose to bank with Triodos for their ethical principles. I like that they support community projects and don't invest in big pharma, fossil fuels, etc. The app makes it so easy for me to conduct all my banking. The monthly fee is worth paying knowing that my money is used for ethical projects. Thank you Triodos! Reviewed on: 28th March 2024

Friendly,helpful people at the other end of the phone.

Friendly,helpful people at the other end of the phone. Any problems sorted out efficiently. Paying companies/family/friends on your phone is seamlessly easy and money arrives almost immediately. Larger amounts can be paid too. A £3 a month fee is well worth it and i see it as a charity donation towards all the fantastic work Triodos does as an investor to small businesses both in Uk and abroad helping many projects get off the ground especially helping poorer communities . Reviewed on: 28th March 2024

This is a bank you can trust.

This is a bank you can trust. It's transparent, ethical and easy to deal with on a personal level. I have never had anything but helpful guidance, and it takes extra care with customers to avoid fraud, which in today's world, is really important. Reviewed on: 27th March 2024

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