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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

An ethical bank

I have money in this bank, but do not use it as I leave it there to help other folk who will need to take money out fromn it Reviewed on: 21st April 2026

Support environmental causes while you bank

Good bank, everything works like it should but also supports environmental causes Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Rachael, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

At last a truly ethical banking business, transparen...

At last a truly ethical banking business, transparently run to benefit society and their staff rather. Excellent Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Stephen, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

Triodos have been great and the monthly fee is a sma...

Triodos have been great and the monthly fee is a small price for knowing that my money is being used for good Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Ian, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

First class ethical banking

I love banking with Triodos for three reasons: excellent customer service every time I have called them, their easy-to-use app and online banking tools, and of course their commitment to ethical banking and finance. Reviewed on: 21st April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 21st April 2026

CUSTOMER SERVICES

Generally good but customer services has been rather wooly Reviewed on: 21st April 2026

Credible ethical banking

Ethical banking which was the original attraction but they are making continual improvements to the user experience of the app and digital payments that really helps make them a viable mainstream alternative. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Martyn, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

An open and transparent bank, with solid principles

I love the fact that Triodos is so open and transparent with where your money is being invested. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Nick, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

Excellent customer service, via chat and over the ph...

Excellent customer service, via chat and over the phone they have resolved any problems I've had quickly and pleasently. As example a transaction that couldn't be processed and was cancelled by the vendor they were able to refund it to my account faster than expected. Reviewed on: 21st April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 21st April 2026

Wonderful Triodos

I simply have no problems and am supportive of their wish to make finance transparent Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Gerald, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

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