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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

CUSTOMER SERVICES

Generally good but customer services has been rather wooly Reviewed on: 21st April 2026

Credible ethical banking

Ethical banking which was the original attraction but they are making continual improvements to the user experience of the app and digital payments that really helps make them a viable mainstream alternative. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Martyn, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

An open and transparent bank, with solid principles

I love the fact that Triodos is so open and transparent with where your money is being invested. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Nick, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

Excellent customer service, via chat and over the ph...

Excellent customer service, via chat and over the phone they have resolved any problems I've had quickly and pleasently. As example a transaction that couldn't be processed and was cancelled by the vendor they were able to refund it to my account faster than expected. Reviewed on: 21st April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 21st April 2026

Wonderful Triodos

I simply have no problems and am supportive of their wish to make finance transparent Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Gerald, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

Most ethical bank in the world

Absolutely love the ethical ethos of Triodos, gives me confidence and joy to bank with them. Love knowing that my money is only supporting good things. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Jack, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

Great service and proud to hold an account with Trio...

Great service and proud to hold an account with Triodos. Reviewed on: 21st April 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

Love this ethical bank - good app, kind service and...

Love this ethical bank - good app, kind service and ethics are wonderful Reviewed on: 21st April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 21st April 2026

I love the ethics and values of Triodos which set it...

I love the ethics and values of Triodos which set it apart from other banks. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Naomi, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st April 2026

Great ethical bank

I am always happy to get news of how my savings are used to make a fairer greener society. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Chris, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

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