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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5586 reviews)

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4.93

Based on 5,586 reviews, last reviewed 21st Feb 2025

17200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Love what Triodos represents but still work to do. Reasons for not giving higher ratings: 1. Takes too long to get replies into secure messages. 2. Not having a singular case manager when issues arise.... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5586)

Review of the Triodos Bank, Current Account:

Exceptional Service

The app is simple to use. It never takes long to talk to someone over the phone and I feel a sense of ease knowing that my money isn’t being used for unethical activities around the world. Reviewed on: 16th January 2024

Brilliant customer service- so helpful and easy to c...

Brilliant customer service- so helpful and easy to contact. The most ethical choice for your money. Reviewed on: 23rd January 2025

Ethical switch but not disappointed

My main reason for switching to Triodos was an ethical one but in practice there is almost nothing I miss from my previous 'big' banking provider. Quick internal transfers, simple payment processing, easy access to statements over and above straightforward account access. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi there, thank you for leaving a review. It's great to hear that you're happy with our services. Thank you for supporting sustainable banking! Kind regards, Alex Response date: 30th January 2025

I love the ethos and strong values that shaping Trio...

I love the ethos and strong values that shaping Triodos products and practice. It gives me hope that we can do banking better, more ethically and sustainably. Reviewed on: 23rd January 2025

Highly recommended

Great service and fair conditions, with the comforting knowledge that your money are ethically used, not financing highly questionable businesses or predatory companies. Reviewed on: 23rd January 2025

Move to Triodos

Triodos are a god alternative to traditional banking with the added bonus of their social and ethical outlook and responsibilities Reviewed on: 23rd January 2025

Ethical banking is the future - the key to a future...

Ethical banking is the future - the key to a future healthy planet Reviewed on: 23rd January 2025

I like that triodos only invest our money in ethical...

I like that triodos only invest our money in ethical products and business models. They also send regular emails letting me know what they do with our money. Reviewed on: 23rd January 2025

Money with a Conscience

Guilt free banking at a time when the world needs to look at its values Triodos delivers. Reviewed on: 15th January 2025

Future focused banking trail blazer

Triodos is a responsible bank that cares about the future. It shows commitment to ensuring that our money does not harm the planet that we depend on. It educates investors using their social media to show projects that are having a positive impact. It's leading the way and other banks should follow their example. Reviewed on: 13th January 2025

Reply from Triodos Bank Hi there, thank you for leaving a review. It's great to hear your enthusiasm for sustainable banking. We always strive to be transparent with where your money goes, so our customers can recognise their part in a positive movement. Thank you for being a valued customer! Kind regards, Alex Response date: 30th January 2025

Very happy customer of Triodos since 2018.

If and when I have had to contact customer service, my request is dealt with very quickly. Been a customer since 2018 and have no plans to go elsewhere. I love seeing in the app the impact Triodos has and knowing being a customer is part of that. I’m a very happy customer of Triodos. Reviewed on: 13th January 2025

Reply from Triodos Bank Hi Melanie, thank you for leaving a review. It's great to hear that our friendly contact team have been able to assist when you've needed it. We're proud of the Impact Feed feature in the Triodos App and are glad to hear that you're enjoying it. Thank you for being a valued customer! Kind regards, Alex Response date: 30th January 2025

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