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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7541 reviews)

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4.94

Based on 7,540 reviews, last reviewed 16th Apr 2025

102350% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Ethical excellence So good to know that my money isn't being used for mining fossil fuels, etc. Reviewed on: 16th April 2025

Latest lowest rating:

1

Super slow Super slow. Have recently opened an account but it takes forever to load Reviewed on: 16th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7540)

Review of the Triodos Bank, Current Account:

A bank that cares for all life is essential for our...

A bank that cares for all life is essential for our times Reviewed on: 22nd March 2025

Easy setup, great app, great online integration

Transparent ethical standards. Easy setup, great app, great system integration with online retailer. First class all round experience from a bank that cares. Reviewed on: 16th April 2025

Transparent, ethical and simple

I love using Triodos - so much that I have a current account and a one-year ethical savings ISA. What's particularly nice about them is their transparency in terms of costs as part of their banking service as well as where investments go. It feels obvious, but it's very nice knowing that your bank is not funneling money into fossil fuel industry or arms industries for example. The app is also very user friendly - I am always recommending to friends and family! Reviewed on: 16th April 2025

Personal and ethical approach to banking

Having banked with them for a few years now - after very poor experiences over many years with the "high street" banks - I find their personal and ethical approach to baniking very refreshing and appealing Reviewed on: 16th April 2025

Best Bank - Good for everyone with no compromise

Every thing I want from a bank account with no compromise. I trust this bank fully to be upfront and to care for my money. Reviewed on: 16th April 2025

Great knowing money is being ethically invested and...

Great knowing money is being ethically invested and their Comms about where money is being used is great. Reviewed on: 16th April 2025

Opeenl d a current account but aoo is very slow...

Opeenl d a current account but aoo is very slow Reviewed on: 16th April 2025

Constantly good service, backed by real ethics.

Constantly good service, backed by real ethics. Reviewed on: 16th April 2025

Everything about Triodos is first class.

Everything about Triodos is first class. When telephoning, customer care people really do seem to care and nothing is ever too much trouble. Best of all, of course, is the knowledge that your money is being put to use in an ethical way. Reviewed on: 16th April 2025

Everything you need, easily accessible

User interface is easy to use on the app. I get actually useful notifications, paperless statements and everything I need is easy to find. I feel very secure using this bank Reviewed on: 16th April 2025

I've had a mixed bag with the customer service from...

I've had a mixed bag with the customer service from Triodos. I was a victim of a push transfer scam and my initial communication with Triodos' customer service was shambolic. I was told that Triodos couldn't help and I'd need to go back to the scammer and ask for my money back - which is opposite to the advice given by pretty much any other financial advice service. This was on a Saturday, and the experience I had with the customer service when I phoned again on Monday was completely different. I was transferred to an anti-fraud team who handled my issue well and recovered my money within a few days. They refunded me the £500 I had lost in the scam, and then when they recovered the money from the scammer, organised the money to be returned and retrieved their refund. All I can say is that there must be a case of two support teams, an in-office-hours team which were great, and an out-of-office-hours team that were terrible. I'm guessing the latter are 3rd party and have different priorities than the former team. But the lack of consistency will lose Triodos customers. They need to make sure their customer service is a good standard at all times they are available. In my opinion It would be better to not provide the service at those times, then to provide bad service. Reviewed on: 16th April 2025

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