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Triodos Bank: Current Account reviews

4.94
Based on 7,589 reviews, last reviewed 18th Apr 2025
104450% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

The things I like about my Triodos current account! If I ever have any queries, staff answer the phone promptly and are very helpful. Transferring my current account to this bank went smoothly. If there... Read more Reviewed on: 18th April 2025
Christine 's avatar
Christine

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025
B N's avatar
B N

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7589)

Review of the Triodos Bank, Current Account:

Finally a bank with a conscience where I am happy to put my money.

5
Staff are always pleasant, very helpful and resolve any issues quickly. The website is secure and easy to use. I'm a very happy customer. Reviewed on: 18th January 2022

Ethical AND helpful

5
I chose Triodos as an ethical bank but I also find the app easy to use and they are now on Apple Pay and I always experience great customer service if ever I have a query Reviewed on: 17th April 2025

I have had such a positive experience with Triodos.

5
I have had such a positive experience with Triodos. The customer service and app are really great, and it feels so rewarding to be banking with an ethical bank! Reviewed on: 17th April 2025

Friendly, ethical service

5
Who would not want a friendly service, with ethical roots. I have all I need from a bank here with the knowledge my money isn't making the world a bad place. Reviewed on: 17th April 2025

Best bank ever.

4
Best bank ever. Excellent customer service, extremely responsive and ETHICAL! Reviewed on: 16th April 2025

TRIODOS have really upped their game with improvemen...

5
TRIODOS have really upped their game with improvements to the way I can bank with them, and app and contact features. I love that it's no inconvenience to bank in a way that aligns with my ethics and values. Reviewed on: 16th April 2025

Great bank, so ethical

5
Great bank, aways quick to answer phone and question, great to know I'm supporting a good cause. Reviewed on: 16th April 2025

Good customer service and ethical

5
Staff have always been helpful on the phone and very responsive via email. The app is simple and easy to use. I like banking with an ethical bank that shares my values and I hope to use more of their products in the future. Reviewed on: 16th April 2025

Great experience overall, I love knowing my money is...

4
Great experience overall, I love knowing my money is contributing to positive change Reviewed on: 16th April 2025

Efficient green banking!

5
Nothing makes me happier than banking with an efficient green bank! Reviewed on: 16th April 2025

Great ethical bank!

5
I have been using Triodos for banking for a couple of years now, since I have switched from another non-ethical bank. I love Triodos transparency and the fact that they invest into ethical and green companies. The account (the app) is easy to use and I feel my money is safe as Triodos always is checking about any unusual activities. Whenever I had to call customer service, they were very helpful. All in all, great experience and I have been recommending Triodos to friends. Reviewed on: 16th April 2025

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