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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

Being involved in creation, not destruction

It is such a positive part of my life, to know my bank is investing my money in projects that look forward and nurture humanity, and make conflicts less likely. My previous high street bank was invesiting in arms, and oil pipe expansion. I felt complicit in the worlds problems. Also, I find the online bank easy to use, which is a relief! Reviewed on: 16th March 2022

Nothing compares

We've banked around and then came Triodos. We were drawn in because of their ethical credentials and active policies. But we've been really impressed by the ongoing improvements to online and App banking. And customer service when we need it is friendly and effective. What's not to like Reviewed on: 16th March 2022

Ethical, friendly bank

I love Triodos. I have two bank accounts and I've been banking with them for about 6 years. They have been unfailingly great. They answer their phones quickly, their staff are friendly, the online banking is super easy and secure, and I feel glad that I am not with a bank who funds arms deals, but instead with a bank who funds communities, small ethical businesses and innovation. Reviewed on: 16th March 2022

Feels Good

It’s good to feel that my money is being used responsibly and for the good of local communities. Reviewed on: 16th March 2022

Banking like it should be

Triodos are helpful customer service, fair priced bank products, and genuinely put their money where their mouth is. Plus the app is super easy to use! :) Reviewed on: 16th March 2022

Doing good with money

TRIODOS ethical banking puts your mind at ease that your money is doing good. Their online service and security make you feel safe and their helpline are actually helpful!! Reviewed on: 16th March 2022

Emphasis on appearance rather than substance

Cannot cash cheques at Post Office, debit cards regularly fail authorisation for no apparent reason. Website stuck between old and new versions so it's necessary to hop backwards and forwards. Reviewed on: 16th March 2022

So glad I made the move to Triodos!

Not only am I happy that my money is being looked after by people who share my ethical principles, I am also very satisfied with the ease of communication (either by secure message or by phone) with real bank staff members and with the prompt personal attention they give to my queries. Reviewed on: 16th March 2022

Accessible, transparent and eco-friendly

Many banks don’t have local branches any more and those that do have long ceased to have managers who can make decisions or to be able to phone head office faster than you. Triodos account holders can mail and get an answer, phone and get an answer, and let you know what (ethical) use is being made of your money. Feels good, is good. Reviewed on: 16th March 2022

Ethical banking and excellent service

Triodos provide an excellent service with real people on the end of the phone. I also feel very positive having them handle my money, knowing that whatever they do with it will be positive for my community and for the wider environment. Reviewed on: 16th March 2022

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