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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (5629 reviews)

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4.93

Based on 5,629 reviews, last reviewed 3rd Mar 2025

21600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

The bank for people who don't like money! I'm not too interested in money, preferring to leave it to the experts, so that's why I like Triodos. They use my savings ethically, which I completel... Read more Reviewed on: 3rd March 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5629)

Review of the Triodos Bank, Current Account:

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Reviewed on: 15th August 2024

Totally transparent

A bank that publish the details of every organisation they finance, so you know exactly where your money goes – seeing the clear link between your money and the positive difference it’s making to our world. Reviewed on: 29th January 2024

Trustworthy

Having a Triodos current account makes banking a positive experience for me. It all works smoothly and I am left with a good feeling about the ethical vision and impact my bank is pursuing. Reviewed on: 29th January 2024

I know there will be someone at the end of the phone...

I know there will be someone at the end of the phone if I need help. There is no need to have a bank nearby because Triodos provide Freepost and friendly, helpful telephone banking. I am very happy with their help for environmental projects because I share their vision. Reviewed on: 29th January 2024

Intelligent customer service

I rarely had an issue over the years. And when I had, I'd be offered very professional and informed help, to solve it. Reviewed on: 29th January 2024

Ethical and fair banking

You know your money is invested ethically and that it supports fair trade and green investment. Phone calls are answered within a few minutes usually, and you are told where you are in the queue. Triodos does not support fossil fuel industries. Reviewed on: 29th January 2024

Wonderful to know that your money is doing good!

Wonderful to know that your money is doing good. They are excellent at communicating about what they support, and efficient for day to day banking too. Reviewed on: 29th January 2024

5* friendly, efficient & knowledgable :)

Always friendly, efficient & knowledgable customer service. And you get straight through to speak to someone. Reviewed on: 29th January 2024

An easy bank to deal with.

An easy bank to deal with. Better to know the ethics of the bank. Reviewed on: 29th January 2024

Happy banking with them because they are ethical.

Happy banking with them because they are ethical. The few times I've needed to use the customer service it had been very good Reviewed on: 29th January 2024

A Good bank

All transactions appear quickly on my mobile app, and I have no complaints! I love the ethical ethos too. Reviewed on: 29th January 2024

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