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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7167 reviews)

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4.95

Based on 7,167 reviews, last reviewed 13th Apr 2025

170100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Banking app is very user friendly. Banking app is very user friendly. Explanations to advise on how to get more out of the app are very good.Wording of all communication is clear & cust... Read more Reviewed on: 13th April 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7167)

Review of the Triodos Bank, Current Account:

Ethical banking with Triodos

A very good experience from personal contact (you actually get a friendly person talking to you every time you need to ring them) to the background (great projects based on ethical perspective, community spirit and positive sustainable visions for the future) I recommend!!!!! Reviewed on: 14th February 2021

Banking app is very user friendly.

Banking app is very user friendly. Explanations to advise on how to get more out of the app are very good.Wording of all communication is clear & customer-related. Reviewed on: 13th April 2025

Amazing customer support.

Amazing customer support. Very responsive and resolve any queries on first contact. Plus, you know your money is doing good for society. Reviewed on: 13th April 2025

Great customer service.

Great customer service. Able to speak to a knowledgeable human when needed. Queries sorted straight away. Needed to change my name and it was a straightforward process that was explained and worked. Reviewed on: 13th April 2025

Ethical and personable

We chose Triodos because of its ethical focus, but have been so satisfied with it's customer service and range of products. When I have had to contact them about issues such as potential fraud or lost cards, they are so easy to contact and you get to speak to an individual who really seems to want to help. We have now opened several other accounts with them (e.g. savings) based on our positive experience of having a current account with them. Reviewed on: 13th April 2025

Delighted by Triodos.

Delighted by the Triodos experience since moving there a few years ago. I and my money feel valued and not like an inconvenience. Reviewed on: 13th April 2025

KIND THOUGHTFUL ETHICAL PROFESSIONAL

Triodos respond quickly to our needs. For example by phone talking me through installing the app before going abroad. Very patient, clear and kind. They examine ethics very closely and communicate regularly about the projects,we are supporting. The communications are not excessive - not too many emails! Reviewed on: 13th April 2025

Great customer service, easy to contact.

Great customer service, easy to contact. Reviewed on: 13th April 2025

5 star experience

Easy to set up. When I ha d aquestion, the customer supprt team were incredibly friendly, helpful and efficent. Reviewed on: 13th April 2025

Makes banking stress free!

I’ve only had to call once but the lady was super friendly and calming. The phone was picked up straight away and I got through to a real person - whoo hoo! The app is incredibly easy to navigate and use. The colours make me feel calm as well. Sustainability is incredibly important to me which is why I chose Triodos & I’ll be moving all my banking activities to them. So easy all round! Reviewed on: 13th April 2025

Looking for a just model of banking

I've just only opened the current account. Looking for fairer and transparent banking with Triodos. Hopefully I can get this. Reviewed on: 13th April 2025

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