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Triodos Bank: Current Account reviews

4.94
Based on 7,606 reviews, last reviewed 22nd Apr 2025
105150% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Long time customer - Triodos is easy and works well I've been with Triodos for years now. It is a very easy bank to have an account with, both the app and the browser are quite straightforward to use, a... Read more Reviewed on: 21st April 2025
Thomas's avatar
Thomas

Latest lowest rating:

1

Decent bank Decent bank, easy account opening and good customer support. Reviewed on: 22nd April 2025
Chris's avatar
Chris

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7606)

Review of the Triodos Bank, Current Account:

Really helpful customer service

5
On several occasions I have had to call the help line. Nothing is too much trouble - people are understanding and patient, and once when we got cut off they called me back rather than having to call again Reviewed on: 17th January 2022

Decent bank

1
Decent bank, easy account opening and good customer support. Reviewed on: 22nd April 2025

Fraud detection is a joke.

1
Fraud detection is a joke. They flagged even my genuine transactions for suspicious activity. Reviewed on: 22nd April 2025

Long time customer - Triodos is easy and works well

5
I've been with Triodos for years now. It is a very easy bank to have an account with, both the app and the browser are quite straightforward to use, and I've always been able to do what I want. The FAQs work ok (I occasionally have to look up how to cash a cheque - who even uses those these days?). It's been quite easy to get in touch with customer service on the phone on the few occasions where I've had to do so, especially if it was a security-related question they pick up almost instantly which is very reassuring. The only sad thing is I wasn't able to get an account for my teenage daughter as she is still too young so I will have to wait until she's older before I can get started with the right bank. Reviewed on: 21st April 2025

Never had any issues.

5
Never had any issues. Enjoy the updates on local investments. Reviewed on: 21st April 2025

My Triodos’ Current Account

5
I like Triodos' non-plastic bank cards. The Triodos banking app is simple to use and efficient. Reviewed on: 21st April 2025

Tridos provides a no-nonsense ethical banking service.

5
Tridos provides a no-nonsense ethical banking service. Reviewed on: 21st April 2025

ethical, customer care and a strong app

5
An ethical bank, good customer care and a strong online banking app. Very happy to bank with Triodos Reviewed on: 20th April 2025

Simplicity

5
Easy to use and good customer care. Reviewed on: 20th April 2025

Proud in supporting green banking

5
Never had issues, but when I had questions, I would get a personalised and educates answer Reviewed on: 20th April 2025

Triodos do good and are good

5
Triodos help you to do good and they are good at helping Reviewed on: 20th April 2025

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