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Vernon Building Society: Mortgages reviews

4.87
Based on 462 reviews, last reviewed 27th Jan 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

No nonsense, straight to the point. No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be b... Read more Reviewed on: 27th January 2025
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Karen o

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Vernon Building Society Mortgages reviews (462)

Review of the Vernon Building Society, Mortgages:

Family

5
Fantastic personal service much appreciated, excellent communication and thought for the customer. Reviewed on: 30th June 2022

Excellent

5
Good advice and excellent service, always polite and helpful! Thank you! Reviewed on: 26th June 2023

Professional, friendly and efficient

5
I asked Vernon Building Society if I could raise some money on my mortgage to undertake building work on our house (installing energy efficient measures such as insulation and an air source heat pump). From start to finish they were professionally thorough (without being unnecessarily demanding) and I felt very well looked after as there was always a point of contact if I had any questions. The whole process was quicker than I expected – they were very efficient. Using a small building society such as the Vernon means they understand you on a human level and even if you don't tick all the boxes (I'm self employed so it was a bit more complicated) they are flexible and see the whole picture. Overall very happy with the service received. Reviewed on: 6th June 2023

Helpful

5
You didn't make a drama of anything. Helpful and knowledgable staff. Reviewed on: 25th April 2023

Professional

5
Supportive staff who are very knowledgeable. Excellent service. Reviewed on: 25th April 2023

Excellent

5
Personal and prompt service. Like being able to seak to a real person!! Well done to Alex. Reviewed on: 25th April 2023

A bank that listens

5
I have been thoroughly impressed by the helpful and responsive mortgage team at the Vernon Building Society. It has been great to interact with real people. Reviewed on: 15th March 2023

complex income mortgage

5
We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023

Excellent, friendly and knowledgeable

5
Such good friendly service and so knowledgable, I have never dealt with anyone better Reviewed on: 6th March 2023

Excellent customer focus

5
The larger lenders could learn a lot from the excellent customer service provided by the Vernon Reviewed on: 6th March 2023

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