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Virgin Money: Cash ISA reviews

View other Virgin Money products
3.96
Based on 260 reviews, last reviewed 9th Apr 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

5

Easy to contact, quick communication Easy to contact, quick communication. Happy with the service compared to other providers. Will continue to use this company. Reviewed on: 13th March 2025
Jane S's avatar
Jane S

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025
john lindley's avatar
john lindley
Read all reviews See your review

About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Cash ISA reviews (260)

Review of the Virgin Money, Cash ISA:

good as always

5
Reviewed this positively previously and have no reason to change this. Virgin money rates are always competitive and I have always found the staff to be helpful and knowledgeable without being too pushy Reviewed on: 8th September 2016
savvysmartgirl's avatar
savvysmartgirl

Good interest rate

5
Good interest rate on 1 year fixed interest cash ISA Reviewed on: 14th April 2024
Grahamc's avatar
Grahamc

Great interest rate and online account is easy to use

5
Great interest rate and online account is easy to use Reviewed on: 13th April 2024
Lianne H's avatar
Lianne H

Great rates, friendly customer service, great app.

5
Great rates, friendly customer service, great app. Reviewed on: 12th April 2024
Elliet's avatar
Elliet

Setting up: Bad but Interest rate excellent

3
Getting an existing stocks and shares isa transferred to Virgin was a gruelling experience. The advisors provided wrong info or did not follow up on their duties. I lost over two months of interest because of the deficient service, and even tho an advisor told me Virgin would make up the shortfall - it didn’t. I had to make repeated phone calls and it was tiring and frustrating. But the final interest rate - was good! Reviewed on: 12th April 2024
AS's avatar
AS

They had the best rate at the time

3
At the time I set up the account they had the best rate. Their service wasn’t remarkable in any way Reviewed on: 2nd April 2024
AGP's avatar
AGP

Great value for money, paid on time, easy transfer.

5
Great value for money, paid on time, easy transfer. Reviewed on: 16th March 2024
Liliana M's avatar
Liliana M

Annoying!

4
Annoying! Log in to platform quite frustrating. I have lots of accounts with various banks, and none have such an annoying log in. First you have to remember sort code, then customer number, then password, and finally have to request and enter passcode sent to phone. I honestly think I would take a slightly lower rate next time, and go with a bank which uses an app and touch login Reviewed on: 29th February 2024
Steph's avatar
Steph

it was all ok, nothing special, nothing to complain...

3
it was all ok, nothing special, nothing to complain about Reviewed on: 29th February 2024
Lewis C's avatar
Lewis C

Cash ISA

5
Very easy to open and manage account online. Great interest rate Reviewed on: 26th February 2024
Karen H's avatar
Karen H

A balanced company.

4
A balanced company offering a reasonable choice of products. Reviewed on: 14th February 2024
Paul P's avatar
Paul P

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