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Virgin Money: Savings reviews

4.07
Based on 108 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
12%

Latest highest rating:

4

Very fast and easy process with no hidden fees Very fast and easy process with no hidden fees Reviewed on: 12th June 2025
MATTHEW W's avatar
MATTHEW W

Latest lowest rating:

2

Staff are helpful but procedures are difficult if yo... Staff are helpful but procedures are difficult if your not teck savvy even when you go in branch Reviewed on: 23rd August 2024
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About this product

Virgin Money have an easy access savings account called M Plus Saver.

M Plus Saver is an exclusive linked savings account for M Plus Current Account customers. You can pay money in and take it out whenever you want, with no fees or charges and there's no minimum pay-in amount. You can pay in up to £25,000.

Virgin Money M Plus Saver reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Savings reviews (108)

Review of the Virgin Money, Savings:

Regular monthly savings

2
Virgin money had an online monthly savings account paying 2.5% but since the Clydesdale takeover they’ve discontinued this online account. Great shame - now have to travel 25 miles to access the new account in branch. Come on Virgin - we need an online saver. Reviewed on: 7th December 2018

easy access

5
easy access through the banking app Reviewed on: 11th March 2023

Easy access but low rate

3
Easy to use online banking and take out money however rates offered are very low Reviewed on: 10th March 2023

Pots a plenty!

5
The Virgin savings pots have significantly increased my rate of saving, I adore the goal setting & the visual representations. The whole Virgin Money app is superb to use, the statements easy to access & overall one of the better banking experiences Reviewed on: 9th March 2023

Stuck nobody to help

1
I open a cash Isa can’t put money in there’s a problem with the verification documents I suppose as nobody can explain, a sent documents twice already spoke to someone over the phone no help at all after more than half hour waiting they don’t seem to know anything, tried to close the account can’t be done only in writing today I went to the nearest bank in Piccadilly it was closed today god knows why so frustrating. Reviewed on: 9th February 2023

so simple to set up online

5
easy to use and monitor and make payments Reviewed on: 1st February 2023

Easy Access !!!!

1
After a week, I still haven't received all my requested savings, despite spending hours, every day, all week, on the phone and getting passed from one agent to another. We expect a level of security, but they deliberately hang on to your money as long as they can. Avoid this bank at all cost. Reviewed on: 3rd December 2022

Notorious bank

1
Avoid. The bank is unpredictable with respect to the way it treats customers and their savings. Tends to block lots, cause trouble and sit on it for a long time Reviewed on: 19th November 2022

Very ignorant staff

1
Staff were rude and didn’t know how to make a payment Reviewed on: 11th November 2022

Gross rude service

1
Hideous customer service, very rude, terrible app constantly blocks payments Reviewed on: 9th November 2022

appalling

1
cant get through to them on the phone Reviewed on: 30th September 2022

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