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Grant

Total reviews written

Helpful marks given to their reviews

121

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All reviews (5)

Review of the Virgin Money, Mortgages:

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Terrible customer service

Exceptionally bad customer service Reviewed on: 9th November 2022

Review of the Virgin Money, Regular Savings:

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Terrible rude customer service

Very rude customer service, bad app always blocks access Reviewed on: 9th November 2022

Review of the Virgin Money, Cash ISA:

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Terrible rude customer service

Exceptional customer rude for being so rude Reviewed on: 9th November 2022

Review of the Virgin Money, Access Savings:

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Gross rude service

Hideous customer service, very rude, terrible app constantly blocks payments Reviewed on: 9th November 2022

Review of the Virgin Money, Essential Current Account:

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Very bad bank

Virgin staff were extremely rude to me in the local branch. Phone lines for customer service are no better and answered after hours if not cut off. The app routinely blocks payments and then you have to go to branch or call. It takes weeks to resolve. Reviewed on: 9th November 2022

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