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Grant

5

Total reviews written

0

Helpful marks given to their reviews

117

Times reviews seen

All reviews (5)
Review of the Virgin Money, Mortgages:
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Terrible customer service

1
Exceptionally bad customer service Reviewed on: 9th November 2022
Review of the Virgin Money, Regular Savings:
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Terrible rude customer service

1
Very rude customer service, bad app always blocks access Reviewed on: 9th November 2022
Review of the Virgin Money, Cash ISA:
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Terrible rude customer service

1
Exceptional customer rude for being so rude Reviewed on: 9th November 2022
Review of the Virgin Money, Access Savings:
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Gross rude service

1
Hideous customer service, very rude, terrible app constantly blocks payments Reviewed on: 9th November 2022
Review of the Virgin Money, Essential Current Account:
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Very bad bank

1
Virgin staff were extremely rude to me in the local branch. Phone lines for customer service are no better and answered after hours if not cut off. The app routinely blocks payments and then you have to go to branch or call. It takes weeks to resolve. Reviewed on: 9th November 2022

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