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Penny

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All reviews (9)

Review of the Virgin Money, Pensions:

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Cashier closed my account by accident

I couldn’t believe it when a cashier closed my account by accident. She was listening to what I wanted. She was busy chatting on the phone. I’ve moved my money away from Virgin. Don’t trust them. Reviewed on: 19th November 2022

Review of the Virgin Money, International Money Transfer:

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Very bad service

I regret banking with Virgin and will never use it again Reviewed on: 19th November 2022

Review of the Virgin Money, Cash ISA:

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My ISA lost £5000 due to staff error

Staff are untrained or badly trained. My ISA lost money. The numbers simply dropped. I found out staff transfered my money out by mistake. I still don’t have it back. Waiting 18 weeks. Many hours of calls. Reviewed on: 19th November 2022

Review of the Virgin Money, Regular Savings:

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Untrustworthy bank, awful staff

If you care about your savings keep away. Bank stores are so few that when you have issues you won’t get resolution. Reviewed on: 19th November 2022

Review of the Virgin Money, Access Savings:

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Notorious bank

Avoid. The bank is unpredictable with respect to the way it treats customers and their savings. Tends to block lots, cause trouble and sit on it for a long time Reviewed on: 19th November 2022

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