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Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (1243 reviews)

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4.72

Based on 1,243 reviews, last reviewed 18th Jun 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025

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About this product

Waggel Pet Insurance reviews (1243)

Review of the Waggel, Pet Insurance:

So much more user friendly than others

I gave information about my dog. I got a brilliant quote, £80 pounds less than current quote. It also includes dental which is usually extra on many quotes. I know it doesn't cover pre existing illnesses, but as my dog has got over his I felt this was an excellent choice. Reviewed on: 7th August 2020

Happy Pusy

Easy to navigate site, good price, friendly staff Reviewed on: 17th September 2020

Insurance made for this era!

Easy to use , no fuss and reliable insurance. Finally a company that feels like it's there for you and your pet and not for your money. Reviewed on: 17th September 2020

New Family Pet

Choosing pet insurance for the first time was a minefield. Waggel was clear and easy to understand. Reviewed on: 17th September 2020

Excellent insurance

Really affordable insurance which includes dental! Would highly recommend Reviewed on: 17th September 2020

Excellent Customer Service

Excellent customer service - I get to speak to someone within minutes rather than waiting hours on hold, their membership perks are wonderful and have introduced me to some excellent companies! I genuinely feel as though they care about Hector as an individual, in the same way my vet does, rather than an insured piece of property. Reviewed on: 17th September 2020

Great insurance, perfect for my kitty

I don't need to say much, everything I have experienced so far has been top notch! Thanks! Reviewed on: 17th September 2020

'Paws for thought'

As a new doggie owner I was concerned that I did my very best for the pooch that was about to join our family. There are SO many websites and companies out there that it can seem very overwhelming. Waggel was easy to use and understand. I love the updates that I receive and the website has some excellent information. I feel that we are in good hands! Reviewed on: 17th September 2020

Frictionless to deal with, peerless customer service

Having transferred to Waggel after a negative first experience with another insurer, it was with some trepidation I entered into my first claim with Waggel. I needn't have worried. The process of raising a claim was so easy, a very brief simple online submission was all that was required to get things moving, and Waggel did the rest. No manual filling in of paperwork and dropping this off at the vets as I had to do previously. When I needed to contact customer service when the vet had an issue, it was easy to do so via the online chat on my mobile. The customer service experience was excellent, with the Waggel rep just telling me not to worry, he'd call the vet directly and sort everything out. Which was exactly what he did, and the claim was processed quickly and painlessly. Highly recommend. Reviewed on: 17th September 2020

Forward thinking insurance provider who care about your pets

Very impressed with Waggel so far. Excellent extras included that are genuinely helpful sets them apart from other providers. The price is very competitive and they really care about your pets. Reviewed on: 17th September 2020

Expensive, but easy to use and comprehensive cover

The process of applying for this insurance was honestly second to none. I did it in my 10-minute lie-in before dragging myself out of bed for work. Done and dusted and my two cats were sorted for lifetime cover starting within 14 days. The rewards were a bit out of my price range, but certainly more than I've seen from other providers and I certainly have a look now and again. The only thing that could improve my impression of Waggel would be an app! :) Reviewed on: 17th September 2020

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