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Wave Community Bank: Loans reviews

4.91
Based on 220 reviews, last reviewed 9th Jun 2025
5500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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3%
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2 star
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1%

Latest highest rating:

5

Five stars Wave helped me get back on my feet when no-one else would, in a non-judgemental way too, which meant a lot. Reviewed on: 9th June 2025
Barbara Jack's avatar
Barbara Jack

Latest lowest rating:

1

Disappointed with Application Handling I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application ... Read more Reviewed on: 7th April 2025
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Gokce

About this product

Wave Community Bank Loans reviews (220)

Review of the Wave Community Bank, Loans:

Brilliant would recommend

5
They have been informative and helped me borrow money explaining and making sure it’s within my budget and transparency was excellent good customer service taking the time to keep me informed and up to date Really glad I can save with them as I like that the money is not invested and for the people Reviewed on: 6th April 2021

Great customer service and lifesaving loans

5
I've taken out two loans with Wave, and they accepted me at a time when I was struggling financially. I really appreciated that I could always talk with a staff member directly, and quickly. The process of claiming a loan was easy. Reviewed on: 7th April 2025

An Essential Service

5
They are essential to challenge doorstep lenders during the cost of living crisis Reviewed on: 7th April 2025

Efficient, polite customer service

5
Efficient, polite customer service Reviewed on: 7th April 2025

He’s very helpful I’m very grateful

5
He’s very helpful I’m very grateful Reviewed on: 7th April 2025

Disappointed with Application Handling

1
I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Reviewed on: 7th April 2025

Helpful, fast loans.

5
Helpful, fast loans. Never had any problems and also good that some of your money gets saved for you as well. Reviewed on: 7th April 2025

Fantastic

5
Never had an issue with them. Every time I've spoken to them about any issues they've always been a delight to talk to and helped me any way they could. Reviewed on: 7th April 2025

Fantastic experience so far - come to my rescue with...

5
Fantastic experience so far - come to my rescue with a loan when others wouldn’t Reviewed on: 7th April 2025

I had my grandson move in with at short notice due t...

5
I had my grandson move in with at short notice due to parents having mental health crisis and need to get clothing furniture for him wave was understanding of the situation and helped in the emergency without wave I wouldn’t have been able to get everything needed in the emergency Reviewed on: 7th April 2025

Wave community are brilliant easy, friendly and prof...

5
Wave community are brilliant easy, friendly and professional to apply for loans and saving as you borrow is a great way to save Reviewed on: 7th April 2025

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