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Wave Community Bank: Loans reviews

4.95
Based on 161 reviews, last reviewed 23rd Sep 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
2%
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1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good customer service and very friendly staff. Good customer service and very friendly staff. The overall loan application process was fairly quick. Reviewed on: 23rd September 2024
Nicholas M's avatar
Nicholas M

Latest lowest rating:

1

Refused my loan Refused my loan with no reason , not because I have bad credit mean I won’t pay it back Reviewed on: 7th June 2021
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Wave Community Bank Loans reviews (161)

Fantastic bank

5
First class service. Should be more like Wave excellent!! Thank you everyone at wave keep up the great work!! GOOD JOB!! Reviewed on: 2nd June 2023

Great service and lower interest rates

5
Communication during processing time was amazing and great customer service. Lower interest rates. The opportunity to have a little savings while paying off your loan. Reviewed on: 2nd June 2023

Amazing service

5
This bank has amazing customer service when applying for a loan. Plus you pay extra every month which you get back when your loan is repayed which is a great idea as it stops you repaying your loan and having to apply for another so it is a savings as well as loan. Fantastic Reviewed on: 2nd June 2023

Great customer service

5
My experience with them has been amazing, they are a wonderful team, kind and friendly staff willing to help you all the time. I would recommend it 100% Reviewed on: 2nd June 2023

Fair

5
Reliable and fair. Applying for the loan was easy. Repayments are affordable and I like that when you repay your loan you’re saving money as well. Reviewed on: 2nd June 2023

Easy and rewarding

5
It's a brilliant idea I not only pay off my loan but I also invest of others Reviewed on: 2nd June 2023

The Bank with Real People

5
It’s so nice to have a community bank that have real people at the heart of it. Applications are dealt with by people and not machines with algorithms. They listen and help. I couldn’t be more pleased with the service Reviewed on: 2nd June 2023

Fantastic service

5
After trying to take out a loan for a new vehicle, I had issues with banks due to identity fraud, Wave community bank were able to help me, and at a very reasonable rate as well. I was able to see the amount owed each day, and managed to repay the loan long before it was due to finish. Would I head to them again for something else, Yes I would, without a question of doubt. Reviewed on: 2nd June 2023

Personal approach to customers. Friendly and responsive staff.

5
Loan application was processed fast. Instead of being dependant just on credit reports, loan advisor contacted personally to clarify some details. Process from beginning to end took place online. Overall positive experience. Been in touch with staff regarding my payments not showing on App, again issue was dealt with quickly and instead of "We sorted this for you", I actually got full answer on why that happened, how it affects my account, what was done and how it will look going forward. And also, as mentioned, App is handy to track accounts from the phone with transparency. Would definitely recommend. Reviewed on: 9th May 2023

Wave finacial

5
GREAT SERVICE. HELPFUL. KEEP YOU UP TO DATE. ADVICE READY AVAILABLE. AND FRIENDLY. NO HIDDEN AGENDA. RECOMMEND. Reviewed on: 27th October 2022

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