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Wave Community Bank: Loans reviews

4.92
Based on 225 reviews, last reviewed 12th Apr 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
2 star
See only 2 star reviews
0%
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1%

Latest highest rating:

5

If you don't succeed first time, try again. At first I was turned down, a couple of months before I got accepted. I applied again, after I had explained I would be better off, paying off cred... Read more Reviewed on: 12th April 2026
Ang's avatar
Ang

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Wave Community Bank follow a strict ethical lending policy for loans.

There are no arrangement fees for a Wave Community Bank loan and repayments include a savings element so you build a savings pot as you pay off the loan. Loans are also available to members aged 70 and over.

Wave Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Wave Community Bank before, you can also leave a review and share your experience.

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Wave Community Bank Loans reviews (225)

Great customer support Questions answered same day

5
Great customer support Questions answered same day Reviewed on: 7th April 2025

The Brighton branch is very good, wonderful staff.

5
The Brighton branch is very good, wonderful staff. Reviewed on: 7th April 2025

Such an amazing company that help you save aswell as...

5
Such an amazing company that help you save aswell as paying back loans. Always amazing customer service would never go anywhere else Reviewed on: 7th April 2025

Excellent customer service prompt reply when messag...

5
Excellent customer service prompt reply when messaging them Reviewed on: 7th April 2025

It is worthy

5
Upon registering with Wave Community Bank, I approached the process with optimism. I was pleased to be approved for a loan that addressed some urgent financial needs. The repayment terms are manageable, which provides me with a sense of security. Additionally, I appreciate the flexibility to either save or withdraw the remaining funds as required. Reviewed on: 7th April 2025

Great customer service and lifesaving loans

5
I've taken out two loans with Wave, and they accepted me at a time when I was struggling financially. I really appreciated that I could always talk with a staff member directly, and quickly. The process of claiming a loan was easy. Reviewed on: 7th April 2025

An Essential Service

5
They are essential to challenge doorstep lenders during the cost of living crisis Reviewed on: 7th April 2025

Efficient, polite customer service

5
Efficient, polite customer service Reviewed on: 7th April 2025

He’s very helpful I’m very grateful

5
He’s very helpful I’m very grateful Reviewed on: 7th April 2025

Disappointed with Application Handling

1
I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Reviewed on: 7th April 2025

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