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Wave Community Bank: Loans reviews

Name: Loans
Rating: 4.93 (222 reviews)

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4.91

Based on 222 reviews, last reviewed 11th Jul 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Always courteous, kind & helpful I've been fortunate enough to have been a recipient of several loans, but even when they couldn't help me their customer care is still outstanding. Reviewed on: 11th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Wave Community Bank follow a strict ethical lending policy for loans.

There are no arrangement fees for a Wave Community Bank loan and repayments include a savings element so you build a savings pot as you pay off the loan. Loans are also available to members aged 70 and over.

Wave Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Wave Community Bank before, you can also leave a review and share your experience.

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Wave Community Bank Loans reviews (222)

Excellent customer service prompt reply when messag...

Excellent customer service prompt reply when messaging them Reviewed on: 7th April 2025

It is worthy

Upon registering with Wave Community Bank, I approached the process with optimism. I was pleased to be approved for a loan that addressed some urgent financial needs. The repayment terms are manageable, which provides me with a sense of security. Additionally, I appreciate the flexibility to either save or withdraw the remaining funds as required. Reviewed on: 7th April 2025

Great customer service and lifesaving loans

I've taken out two loans with Wave, and they accepted me at a time when I was struggling financially. I really appreciated that I could always talk with a staff member directly, and quickly. The process of claiming a loan was easy. Reviewed on: 7th April 2025

An Essential Service

They are essential to challenge doorstep lenders during the cost of living crisis Reviewed on: 7th April 2025

Efficient, polite customer service

Efficient, polite customer service Reviewed on: 7th April 2025

He’s very helpful I’m very grateful

He’s very helpful I’m very grateful Reviewed on: 7th April 2025

Disappointed with Application Handling

I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Reviewed on: 7th April 2025

Helpful, fast loans.

Helpful, fast loans. Never had any problems and also good that some of your money gets saved for you as well. Reviewed on: 7th April 2025

Fantastic

Never had an issue with them. Every time I've spoken to them about any issues they've always been a delight to talk to and helped me any way they could. Reviewed on: 7th April 2025

Fantastic experience so far - come to my rescue with...

Fantastic experience so far - come to my rescue with a loan when others wouldn’t Reviewed on: 7th April 2025

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