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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8353 reviews)

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4.82

Based on 8,353 reviews, last reviewed 18th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Always taking £0.30 Always taking £0.30 from every transaction from bank is totally unacceptable and am planning on closing my account soon as they have not benefits for ... Read more Reviewed on: 18th July 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8353)

Fantastic modern bank

Everything happens at the speed of thought with cashplus quick payments, great app and a great service and experience. Reviewed on: 8th February 2023

Outstanding

Cashplus is an amazing Bank. They have always been contactable, approachable, friendly and with a strong internet banking app. Highly recommend! Reviewed on: 8th February 2023

Fantastic

Easy to use app. Great customer service. Reviewed on: 8th February 2023

Efficient service

Faultless and efficient and always available to speak on the phone Reviewed on: 8th February 2023

Excellent easy service

Easy to navigate and use . Does all I need it too Reviewed on: 8th February 2023

Excellent

Great banking services, support and team always on point with queries Reviewed on: 8th February 2023

Amazing service!!

Cashplus gives you easy access to getting up and running if you are starting a Limited company especially. Took no time at all to get set-up and get the money moving. Reviewed on: 8th February 2023

Not bad.

Overall not a bad business account but would love to have the option of Apple Pay. Reviewed on: 31st January 2023

Dreadful experience

I am sharing my personal experience with Cashplus bank and I do hope to help other consumers to choose the best bank for them. I have opened a business account with Cashplus because of the speed of account opening. Shortly after alimenting the account I have been informed that my company account will be closing. This notice arrived by email with no reasons given and was utterly unexpected. I have started a regular business and invested own funds as shareholder only. The online access to my bank account was suspended at the same time, meaning as the company Director I cannot access the funds of my own company. I was advised that all funds must be removed and I was asked to provide an alternative business account to transfer all funds. I have provided the alternative account to the “Cashplus review team”. However, Cashplus does not transfer the funds, but keeps creating new deadlines as they please. First deadline was 5 working days, today I was told 30 days to transfer my company’s funds to the new account. Which bank requires 30 days for a faster payment? Cashplus is severely impacting my business operations by unrightfully denying access to my company’s funds. This is not in any way a professional behaviour nor a professional communication as expected by a licensed bank. I have raised a formal complaint and escalated to the Financial Ombudsman. I need now prepare an official claim against Advanced payment solutions Ltd. for the incurred damage to my business. I am fearing for my lifetime savings which I invested in my company as a shareholder. Ref. 80000100576101 I strongly advice to review the operations of the bank, esp. of the “Cashplus review team”. They seem to work with an early stage AI to detect fraud. Fair enough, but it essentially kicks out regular customers, potentially damages your business severely and afterwards you need weeks to get your own funds back. Reviewed on: 23rd January 2023

EA Bedworth Ltd

No respect as a business customer treated me with wrong information and showed me attitude. Very bad experience Reviewed on: 27th December 2022

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