Write a review

Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7183 reviews)

View other Zempler Bank (formerly Cashplus) products

4.85

Based on 7,183 reviews, last reviewed 12th Jun 2025

75% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

A good app based account but not the best value It's a good app based bank account but some of their recent communications are not clear and I've had to call before to clarify some of the account ch... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

Read all reviews See your review

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current accounts reviews (7183)

Review of the Zempler Bank (formerly Cashplus), Current accounts:

Great service

Great team service always here to help Reviewed on: 6th April 2023

A good app based account but not the best value

It's a good app based bank account but some of their recent communications are not clear and I've had to call before to clarify some of the account charges. They seem to be more focused on business accounts now. On the plus side, you never need to wait long to get in touch with their support. Reviewed on: 12th June 2025

I’ve been a Cashplus customer for over 2 years, and...

I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than expected — my card still works, the app looks cleaner, and the core features I rely on (like instant notifications and expense tracking) are still there. I like that they’re now officially a bank; it gives me a bit more confidence in using them for my business account Reviewed on: 21st May 2025

I’ve been with Zempler since it was Cashplus I’ve be...

I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an overdraft would be nice lol Reviewed on: 2nd May 2025

I have been a customer for a while excellent service

I have been a customer for a while Reviewed on: 21st April 2025

Happy to be here.

For many years I have been a customer of Cashplus, now Zempler Bank, and the friend I recommended is still with them as well. Being able to make regular payments from my account is a great asset, I hope it continues to give great service in years to come. Only contacted customer service once in the years I have been a customer, service was brilliant, I feel it has great benefits to any customer who joins. Reviewed on: 21st April 2025

Easy use

Very easy to navigate the site,and having a euro card is an added bonus whilst on holiday, Plus 2 tier security. Reviewed on: 20th April 2025

They simply do what they say they will do.

They simply do what they say they will do and customer services are always friendly, helpful and polite Reviewed on: 18th April 2025

Great experience.

Great experience. The customer service is excellent Reviewed on: 16th April 2025

excellent all round good service and well run bank

excellent all round service, very easy to use and very trustworthy bank Reviewed on: 15th April 2025

Straightforward banking

Everything is straightforward with Zempler Blank, online management is easy and in the many years i've use their services I have never had a problem Reviewed on: 15th April 2025

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Account
from Bank of Scotland 3.95 from 112 reviews
Reward Silver Account
from NatWest 4.83 from 161 reviews
Current account
from Chase Bank 4.94 from 44238 reviews

Want to see more from Zempler Bank (formerly Cashplus)?

Credit Card
from Zempler Bank (formerly Cashplus) 4.87 from 4388 reviews
Business account
from Zempler Bank (formerly Cashplus) 4.82 from 8352 reviews
Business Credit Card
from Zempler Bank (formerly Cashplus) 4.70 from 152 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub