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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa Personal loan reviews (65247)

Review of the Zopa, Personal loan:

Great easy service

5
So simple to apply no nonsense easy to use and understand, was quick to apply and even quicker responses, if successful your money was in the account almost immediately, you can't fault that,allows you to do whatever you wanted the loan for almost immediately, can't argue with facts Reviewed on: 16th April 2021

Amazing Customer Care

5
Interest rates are not high and customer service is excellent and exceptional Reviewed on: 26th April 2025

Great services

5
Great customer services make you feel relevant. Always happy to help you Reviewed on: 26th April 2025

5 stars app

5
an easy loan with a very favorable interest rate I recommend Reviewed on: 26th April 2025

Great for building plus more.

5
Help build credit rating, started with a card, then a loan, offered everything now, still using for great rates, now having saving with them aswell. Thanks neil Reviewed on: 26th April 2025

Easy loan

5
Easy to arrange documentation clear and easy to understand Reviewed on: 26th April 2025

Great experience from start to finish

5
The whole experience has been simple and efficient and very much hassle free. Reviewed on: 25th April 2025

Really easy to get a quote online with personal rate...

5
Really easy to get a quote online with personal rates, paid loan into account within hours, really good experience Reviewed on: 25th April 2025

Zopa App gives you live updates of your accounts and...

5
Zopa App gives you live updates of your accounts and plenty of information when BOE change rates Reviewed on: 25th April 2025

Really Amazing

5
Amazing credit card. It helps a lot Reviewed on: 25th April 2025

Good customer service.

5
Very good customer service. Very helpful. Reviewed on: 25th April 2025

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