Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65248)

Straightforward , responsive and reliable lender

5
My application process was straightforward, and I received a decision quickly. The terms were clearly explained, and the funds were released within the promised timeframe. Customer service has so far being responsive and helpful when I have questions. Overall, a reliable lender with transparent processes. I will definitely recommend to anyone looking for a straightforward loan solution. Reviewed on: 23rd April 2025

Happy customer

5
Very straight forward and easy to get your head around. The team we very helpful and made sure the money was in the account when it was meant to be. Reviewed on: 23rd April 2025

Very transparent with everything and straightforward...

5
Very transparent with everything and straightforward application. Reviewed on: 23rd April 2025

Great service

5
Easy to deal with. Helpful and friendly staff. Reviewed on: 23rd April 2025

Loan applications

5
Zopa has made the whole process very simple and quick Reviewed on: 23rd April 2025

Good bankapplication form and in your bank within...

5
Very quick application form and in your bank within minutes Reviewed on: 22nd April 2025

Simple process of application.

5
Simple process of application. Once approved funds were available within 2 hours. Customer service is always on hand to help. Fantastic service Reviewed on: 22nd April 2025

Excellent , efficient and very personal to every asp...

5
Excellent , efficient and very personal to every aspect of my loan Reviewed on: 22nd April 2025

Super streamlined and easy to use

5
Super streamlined and easy to use Reviewed on: 22nd April 2025

Zopa gives clear and exact information (without the...

5
Zopa gives clear and exact information (without the mindless waffle) about all products available Reviewed on: 22nd April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa
  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products