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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
87% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Fantastic service and good experience

4
Fantastic service and good experience Reviewed on: 11th April 2024

A modern and easy way to lend money.

5
A really modern way to lend money, it’s extremely easy to manage via an app. Extremely competitive interest rates and I think what makes it stand out from other loan companies is they clearly outline how much you owe in total and can see that balance reducing every month, personally what I found the most helpful was having the ability to move the payment dates via the app if needed. Reviewed on: 11th April 2024

Very good Bank;very good application

5
Very good Bank;very good application Reviewed on: 11th April 2024

Excellent service throughout - if only all banks wer...

5
Excellent service throughout - if only all banks were the same! Reviewed on: 11th April 2024

Simple application process and successful.

5
Simple application process and successful. A very competitive apr. Reviewed on: 11th April 2024

Zopa is straight forward and very clear interactions...

5
Zopa is straight forward and very clear interactions, with very helpful support Reviewed on: 11th April 2024

Loan process was easy and straight forward.

5
Loan process was easy and straight forward.Money in my bank within 3 hours. Reviewed on: 11th April 2024

Returning Customer

5
I have used Zopa more than once & would definetly use again. It is good that you can check how much you have paid & reduce if you wish to each month. Reviewed on: 11th April 2024

Easy to apply.

5
Easy to apply and simple to fill in the requirements. Very quick to respond. Reviewed on: 11th April 2024

The best loan company

5
This is my second time getting a loan with zopa. They have the option to repay early without any extra payments on top. The customer service is always brilliant, they always have someone available to talk to. Reviewed on: 11th April 2024

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