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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

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Zopa Personal loan reviews (65247)

Excellent customer service

5
Really easy online application. Great app again easy to use. Notifications when payments are due and taken. Feel valued as a customer. Reviewed on: 11th April 2024

Excellent easy fast service would use them everytime

5
Excellent easy fast service would use them everytime Reviewed on: 11th April 2024

Zopa are my go to for additional finance.

5
Zopa are my go to for additional finance. Their customer support is amazing, their app is very easy to use and their rates are very competitive Reviewed on: 11th April 2024

No problems all done very quickly

5
No problems all done very quickly Reviewed on: 11th April 2024

Personal loan

5
We received an answer straight away they are very helpful Reviewed on: 11th April 2024

Very easy to arrange, efficient service

5
Very easy to arrange, efficient service Reviewed on: 11th April 2024

Awesome great service, friendly and quick

5
Awesome great service, friendly and quick Reviewed on: 11th April 2024

Effortless experience when taking out loan

5
Effortless experience when taking out loan Reviewed on: 11th April 2024

Easy to use app friendly staff when I called

5
Easy to use app friendly staff when I called Reviewed on: 11th April 2024

Fast and efficient service

5
Zopa were very fast and efficient when it came to my loan. I am very happy with the service I have been provided and would recommend them to others. Reviewed on: 11th April 2024

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