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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

45% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Seamless service every time.

Seamless service every time. I would always choose Zopa as go to lender of choice. Reviewed on: 7th March 2024

Easy accessible app .

Easy accessible app . Query for a loan , very professional approach, very helpful. Reviewed on: 6th March 2024

Quick, professional and simple.

Quick, professional and simple. Very straightforward application process. Excellent communication and a very clear website. Reviewed on: 6th March 2024

Absolutely faultless.

Absolutely faultless...kept up to date with the app... If you are able to increase your lending you are told on the app. Money of the loan in your account fast. Thank you Reviewed on: 6th March 2024

Would recommend to anyone.

100% recommend, money came in really quickly. The app is great to see how much you have left to pay, payments made are seen instantly. Everything is detailed and no irritating emails from them. I had no issues what so ever. Reviewed on: 6th March 2024

Very helpful and understanding great

Very helpful and understanding great costumer service Reviewed on: 6th March 2024

Excellent and efficient customer service

Excellent and efficient customer service Reviewed on: 6th March 2024

Zopa have been great from opening my account, to ans...

Zopa have been great from opening my account, to answering queries and then once I was closing my account. Reviewed on: 6th March 2024

excellent service and customer care

excellent service and customer care Reviewed on: 6th March 2024

Couldn’t be easier to apply

Very easy application process and money was in my account very quickly Reviewed on: 6th March 2024

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