Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65247)

Great loan provider

5
Personal service - great customer service Reviewed on: 3rd January 2018

Take Back Control

4
It's not quite £350million a week, but I did cut the cost of my borrowing in half when I refinanced my credit card debt with Zopa. I got the money after a short 'transition period' of about 60 mins whilst the money winged its way over to my account. Just enough time to enjoy a pint of warm, nut brown ale and caress my new, blue passport. Since then, it's been plain sailing, I can check my balance online and I'm only 1 year away from being debt-free. The banks can't keep up! Sad! Reviewed on: 3rd January 2018

Simple and efficient

5
The process just couldn’t have been easier Reviewed on: 3rd January 2018

Excellent service

5
Very quick and efficient service Reviewed on: 3rd January 2018

Quick, Easy, Honest

5
Zopa have been a huge and reliable help for some debt consolidation I wanted to undertake to minimise interest costs. Very quick turnaround, reliable and stress free. Reviewed on: 3rd January 2018

Quick easy and convenient

5
I applied for a loan it took just a few minutes nothing too complicated and was approved and in my account in just a few hours. Really happy with the whole experience Reviewed on: 3rd January 2018

Straightforward and quick

5
Used Zopa finance and it's a very quick and uncomplicated, would use again and recommend to anyway, 5 star! Reviewed on: 3rd January 2018

Very easy to arange a loan and updated regularly

5
I applied on line and easily arranged a loan. Easy to deal.with and don't hassle you with trying to get more out of you Reviewed on: 3rd January 2018

Quick and easy

5
Zopa is a quick and easy way to get a loan . They inform you very quickly if you are able to go ahead and also money into account within 2 to 3 days . Also have never had a problem with repayments . Reviewed on: 3rd January 2018

Superb!

5
Couldn’t have made getting a loan any easier. No fuss just money when you need it. Reviewed on: 3rd January 2018

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products