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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
83% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Great experience!

5
It was a very good experience! I will use Zopa's services again if needed. Reviewed on: 23rd June 2017

Best lending company I have come across

5
In 3 words: amazingly easy process. In a few minutes I had what I asked for, no messing around, no hidden fees. I always pay on time so I've never had any issues with zopa, not a single email ABOUT ANYTHING. Highly recommend zopa. Thanks... Reviewed on: 23rd June 2017

Easy and simple plus a great rate

5
Great service and excellent to process for applying plus the rate you apply for is the one get if accepted. Recommended. Reviewed on: 23rd June 2017

Loan with a relief!

5
Sometimes we come to a point where we need some money & have no choice but to borrow ! This can be very stressful, with all the misleading & hidden fees from companies. However, Zopa is not like that. They are such a relief. I will not hesitate to borrow again if I needed to! My next step is to invest through Zopa! Thank you Zopa Loan ! Reviewed on: 23rd June 2017

Top customer service.

5
ZOPA, Fast, courteous, stress free service, I can't see why you would need to seek another provider. Reviewed on: 23rd June 2017

Great and speedy service

5
Fantastic service and very quick and efficient. Highly recommended!! Reviewed on: 23rd June 2017

Hassle free experience.

5
Over a year ago we used Zopa for a home improvement loan and it was a hassle free experience from start to finish. When the staff contacted me they were very helpful and friendly and the loan was finalised and transferred within a couple of days. Could recommend Zopa to anyone. Reviewed on: 23rd June 2017

Quick and Easy!

5
I am a first time loan applicant with Zopa and I didn't had any problem applying at all, not like any other loan provider online or even in person! The application form is simple and the result came up within less than 24 hours! No papers to sign, no requirements needed, just a simple credit check and that's it! I would definitely apply again if i am in urgent need of money! I recommend Zopa to everyone, infact, I already did! Reviewed on: 23rd June 2017

No Fuss and very good rates

5
Great customer service. Applied online but needed telephone help and got a quick answer and overall very smooth process Reviewed on: 23rd June 2017

Hassle free borrowing

5
Hassle free borrowing at great rates! Highly recommend! Reviewed on: 23rd June 2017

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