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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Great company

5
Great rate, cashback and quickly processed. Hassle free loan that bought me a well needed new car. Only positive things to say. Reviewed on: 30th May 2017

The Best Personal Loan Providers EVER!!

5
Zopa have been fantastic! Customer Service were very helpful and fast. They have given me the best rates to suit my loan out of every loan providers i have searched! Reviewed on: 30th May 2017

Amazing Experience at Zopa

5
Talk of excellent customer service, quick processing time, access to the right information and resources, Zopa beat them all to it. Reviewed on: 30th May 2017

Excellent service and superb customer support

5
I discovered Zopa through the Martin Lewis comparison and advice site and took out a loan towards the end of 2016 due to the near unbeatable interest rate and great reviews. It was so simple to apply for the loan and the money was in my account almost immediately. The on-line account is extremely user friendly and makes everything crystal clear to the customer. I have just paid off the loan by taking advantage of the 'free' early repayment option. The whole experience was straight forward, stress free and without any hidden horrors!! I would absolutely recommend to anyone the great service ZOPA provide. Reviewed on: 30th May 2017

Amazing company!

5
I recently got a loan from Zopa and the procedure could not have been any easier! Amazing company and amazing people, thank you Zopa! Reviewed on: 30th May 2017

Easy to use, very decent rates

5
Very satisfied, would certainly use again Reviewed on: 30th May 2017

They do what they say

5
I had no problem with zopa it was straight forward no hassle and money within a few days simple as that . Reviewed on: 30th May 2017

Excellent,Reliable,competitive

5
I've had a loan with Zopa for over a year ! I needed money for home improvements and not only was the loan at a great rate everything was dealt with in a completely professional manor ! 5 Star company Reviewed on: 30th May 2017

easy to deal with, straight forwards and flexible

5
easy to deal with, straight forwards and flexible Reviewed on: 30th May 2017

Will use again!!

5
Was so easy to set up and got an answer really quickly. When my loan term ends if i need anything else i will have no hesitations what so ever in applying for another loan. Clear and concise. Couldnt believe how easy the process was. Reviewed on: 30th May 2017

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