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Zopa: Personal loan reviews

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4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Hassle free loans

5
Zopa made it so easy to arrange my loan and at a great rate offering me loads of options with the term of the loan also. Will definitely go to Zopa for any future loams. Great service!! Reviewed on: 23rd December 2016
Paul Carver's avatar
Paul Carver

Excellent

5
Quick and easy process and great customer service Reviewed on: 23rd December 2016
Claire Robinson's avatar
Claire Robinson

Excellent

5
Quick and easy, great customer service Reviewed on: 23rd December 2016
Claire Robinson's avatar
Claire Robinson

Effortless.

4
Quick , without delays and hopefully somebody else than a Bank will gain some profits. Reviewed on: 23rd December 2016
Aleksander Czarkowski's avatar
Aleksander Czarkowski

Professional and courteous

5
It was easy to apply. When I had a query, it was answered promptly and clearly. Reviewed on: 23rd December 2016
Val Warren's avatar
Val Warren

Honest lenders in a dishonest market

4
Fair, easy to apply, has customer's interest at heart and good interest rates that fit with the purpose of an accessible loan in today's market. Reviewed on: 23rd December 2016
Christy Cooke's avatar
Christy Cooke

Such a well designed customer experience to simply applying for a loan.

5
A really simple, well thought out and fast process for taking out a loan, coupled with excellent rates. Would recommend to all. Reviewed on: 23rd December 2016
Gavin hale's avatar
Gavin hale

Great rates,Easy, thorough and quick

5
Nice and striaght forward way to get a loan. Liking the flexible ways to pay Reviewed on: 23rd December 2016
Gavin Dangerfield's avatar
Gavin Dangerfield

very pleased to have found zopa

5
I found zopa when looking for a loan to buy a new engine for my boat, I now have some money invested with zopa and very happy with interest rate and also with weekly update Reviewed on: 23rd December 2016
Lachlan Morrison's avatar
Lachlan Morrison

Accessible and fair

5
When your struggling the financhal vultures are there to pick at you asking for hundreds or thousands in Apr, while those banks who can help, sit in ivory towers helping the rich get richer ignoring you, Zopa helped me with a fair deal and easy to understand. Would recommend in an instant, Reviewed on: 23rd December 2016
Rhys Newnes's avatar
Rhys Newnes

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