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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.73 (680 reviews)

View other 118 118 Money products

4.81

Based on 680 reviews, last reviewed 17th Apr 2025

58200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy app, clear and simple, friendly service wonderf... Easy app, clear and simple, friendly service wonderful new ideas for the app, constantly keep in touch to remind about direct debit or offers, was eas... Read more Reviewed on: 17th April 2025

Latest lowest rating:

1

bumped the apr up to 50%, i would never have conside... bumped the apr up to 50%, i would never have considered applying for a credit card with such a ludicrous rate Reviewed on: 15th April 2025

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About this product

118 118 Money Credit Card reviews (680)

Review of the 118 118 Money, Credit Card:

Cost of living and poor communication

Week if you want a credit card you can’t speak to and have to be in 101 in the que go for it I am now in default because no one gets back to you cheers 118 188 Reviewed on: 16th April 2023

Easy app, clear and simple, friendly service wonderf...

Easy app, clear and simple, friendly service wonderful new ideas for the app, constantly keep in touch to remind about direct debit or offers, was easy to apply and received cord fast, easy for credit limit Increases and can decline or lower as necessary. Reviewed on: 17th April 2025

Good and easy to use.

Good and easy to use. Good User friendly app. Reviewed on: 17th April 2025

It’s a good credit card company ,when i had a proble...

It’s a good credit card company ,when i had a problem about my card i was calling them and they explained to me how to fix my issue with my card. Reviewed on: 17th April 2025

No help given when I needed it.

I cannot log in to customer services and for months I get the door slammed in my face because they cannot help me, as I cannot pass security. The last time I rang I said how do I confirm/change my password and was told that she could not help since "I cannot pass security". Eventually the lady said she would email a department who could hopefully help... Why? I was charged for using my card abroad and I was told there would be NO charge - I need to speak to someone! Reviewed on: 17th April 2025

Can’t fault them

Excellent customer service, can’t fault them. Fast response and decision time. Reviewed on: 17th April 2025

Good service and easy to use app

Has helped when I needed and very easy to follow spend on the app assistance is there when needed by customer services all around a very good card the no charge to use abroad is amazing as well. Reviewed on: 17th April 2025

Good Credit Card

Always found the app easy to use and make payments, the information is always correct and never had any issues with my card Reviewed on: 17th April 2025

Always had a good experience although wish they woul...

Always had a good experience although wish they would increase credit limits more but would recommend 118 118 as a credit card Reviewed on: 16th April 2025

Excellent and efficient service app great all staff...

Excellent and efficient service app great all staff polite Reviewed on: 16th April 2025

High interest rates doesnt feel like iam paying anyt...

High interest rates doesnt feel like iam paying anything off of balance Reviewed on: 16th April 2025

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