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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5639 reviews)

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4.73

Based on 5,639 reviews, last reviewed 2nd Jun 2026

402500% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent service provider Cannot fault 118118 Money credit card excellent rates Reviewed on: 2nd June 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5639)

Excellent customer service!

I have had a loan with yourselves and always had good customer service. Reviewed on: 20th April 2026

Review of account

I have both a personal loan and credit card. Except for quite high Apr, I have had no problems with my account. Easy to access and the app is good. Reviewed on: 20th April 2026

Always very helpful when have needed to speak with t...

Always very helpful when have needed to speak with them Reviewed on: 20th April 2026

even i had not good credit 118 118 still helped me w...

even i had not good credit 118 118 still helped me with a card to build my credit score up Reviewed on: 20th April 2026

A really intuitive and user-friendly service.

A really intuitive and user-friendly service. Reviewed on: 20th April 2026

Generally find the app and card very easy to get alo...

Generally find the app and card very easy to get along with but I have a subscription problem with money being taken from my account on a set date which has been going on for 3 years now, thats disbite sending e-mails ,and phone calls asking for the payments too e stopped. Strange that 118 can call the fraudulent receiving company concerned, when I have tried every Number on the Web site but cannot get someone to answer having spent hours to try. For 3 years now all I get from 118 118 a confirming that they managed to get hold of the company and that no more payments will be taken.? I still had a payment taken last year even though I cancelled my card as advised too so that I had and New Number to my card which also should have stopped further collections. I have taken this to be a very POOR customer service with myself having lost £118.68 to date. Not good but hope it doesn’t happen again, as apart from this on going problem, the app is certainly improved and I have found 118 118 to be an excellent Credit & Loan Lender very helpful . Reviewed on: 20th April 2026

The best!!!!

Easy services.. app is super easy too! Great customer service Reviewed on: 20th April 2026

Just a great company and a great card

Just a great company and a great card Reviewed on: 20th April 2026

I always receive new offers the credit limit is incr...

I always receive new offers the credit limit is increased quite often Reviewed on: 20th April 2026

A big help to all my needs.

A big help to all my needs. it provides convenience and flexibility in managing everyday expenses. I find it especially useful for larger purchases and online payments, and the added security and fraud protection give me confidence when spending. Reviewed on: 20th April 2026

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