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118 118 Money: Personal Loan reviews

3.53
Based on 69 reviews, last reviewed 18th Jul 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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9%
See only 2 star reviews
4%
See only 1 star reviews
22%

Latest highest rating:

5

The best company Always happy with customer The best company Always happy with customer Reviewed on: 13th June 2024
Vasilijs Z's avatar
Vasilijs Z

Latest lowest rating:

1

I applied for a loan put in the whole of my card det... I applied for a loan put in the whole of my card details so they can clearly hack in to my account ! Or take money from me now and couldn’t offer me a... Read more Reviewed on: 18th July 2024
Jade S's avatar
Jade S

About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (69)

Review of the 118 118 Money, Personal Loan:

Can’t give less otherwise I would.

1
Can’t give less otherwise I would. Continuous problems with this company, continuous mistakes on a weekly basis. Just been on their chat and the agent cut me off half way through a conversation with nothing solved. Avoid avoid avoid. They made mistakes on my account which was frozen while under investigation due to mistakes on there half and marked my credit file 3 times, even when I phoned there agents they advised me not to pay until the investigation was completed, (investigation was due to mistakes they had made) I won on both cases, I got compensation and the agreement of my credit file marking to be removed, still waiting for them to remove credit file marking 6 months later. Don’t use this company absolute cowboys. Worst credit card company I’ve ever used! Update on the issues I had with 118, they still haven’t done a thing. They said they contacted credit reference agency and could take 90 days to remove the missed payments I didn’t miss off my credit file. Dead line for 90 days was dec 14, 2023. It’s now 10th Jan 2024 and still nothing. I’ve asked for proof that they actually contacted CRA and nothing. I’ve given them till 31st Jan then legal action will start. When it becomes 5th Feb it’s been a year. Avoid avoid avoid. Biggest cowboys out there. Your safer taking a loan off loan Reviewed on: 10th January 2024

I applied for a loan put in the whole of my card det...

1
I applied for a loan put in the whole of my card details so they can clearly hack in to my account ! Or take money from me now and couldn’t offer me a loan but might able to in the future for a company that claims it’s good for bad credit I beg to differ ! Most likely a scam so avoid Reviewed on: 18th July 2024

The best company Always happy with customer

5
The best company Always happy with customer Reviewed on: 13th June 2024

Very good

5
Good ap very izi aces to aucat verry good company Reviewed on: 11th July 2023

Great

5
very good customer service and very easy to get a personal loan Reviewed on: 19th June 2023

Fast and easy decision,

5
Funds available very quickly as I needed it desperately, easy monthly repayment by direct debit so no need to worry about missing payments, now I have options to borrow more if I incur any more unexpected expenses, and the payment will be less monthly than the first loan, so I give a positive rating. Reviewed on: 31st May 2023

Not great

4
Charge a little too much on apr and never gave reason for declining a second loan after first loan paied off Reviewed on: 25th May 2023

Excellent service

5
We needed a loan to purchase a new sofa last year, and this help massively. It didn’t leave a hard search on our credit file which is great, and loan was quickly transferred same day into our account. No issues, quickly done and in timely manner. Reviewed on: 23rd May 2023

Reliable and affordable

5
Fast transfer of the loan payment into your bank account. Affordable loan repayment set up each month. Easy to log on to your account and view your statement. Great service and hassle free company. I have used 118 money a few tines in emergency. Would definitely use again. Reviewed on: 1st April 2023

Loan Accepted No money yet

1
Shoddy, loan accepted 2 days ago and still not showing in my account. At this rate, my first payment will come out before I can access funds Reviewed on: 3rd March 2023

Really easy, fair and consumer friendly

5
118 offer loans to people thT may not have a perfect credit score but take into account all information required to make sure you know what you are getting. They are fair and consistent with communication and easy to contact if needs be. Customer service is brilliant. Reviewed on: 13th January 2023

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